iPhone 7 Plus Only --- Pre-Order thread

piranhadonna

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Last year when I pre-ordered with T-Mobile I didn't get a tracking number till Friday morning lol

Lol leave it to T-Mobile. I've done the last 3 pre-orders with them and this is the first one that I have been a little worried about not getting it Friday.
 

kinglxnce

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Just checked and I have nothing, maybe it'll ship fedex, everything from att says delivery Friday 9/16 shipping date 09/15 so we'll see thanks for the help.
 

kinglxnce

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Is there anyone with AT&T that doesn't have an authorization for the tax amount of their preorder?
I have att but I also live in Delaware so I don't get charged tax. I received a text from att Friday followed by an email, now it's preparing to ship with estimated delivery of Friday which I had when I placed my preorder
 

cwilliams706

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I received the text and email early morning last Friday too. Aside from the message showing under the Alert section within myAT&T, has your status shown as anything other than Preparing for shipment? To my knowledge, mine have always displayed that. I wonder if anyone else with latter shipping dates have AT&T holding the tax on their card?
 

kinglxnce

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I received the text and email early morning last Friday too. Aside from the message showing under the Alert section within myAT&T, has your status shown as anything other than Preparing for shipment? To my knowledge, mine have always displayed that. I wonder if anyone else with latter shipping dates have AT&T holding the tax on their card?
what was your delivery date when you ordered? Did you have the 16th or later? I received an email with my new number for my new line as well as saying should be overnighted 09/15. But no preparing for shipment is my only status aside from being able to see the phone number of the new line which I would assume is a good thing.
 

cwilliams706

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what was your delivery date when you ordered? Did you have the 16th or later? I received an email with my new number for my new line as well as saying should be overnighted 09/15. But no preparing for shipment is my only status aside from being able to see the phone number of the new line which I would assume is a good thing.

My shipment dates are 10/14-10/21. I wonder why AT&T has been holding the tax amount if my preorder won't ship for another month?
 

luvesuga

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I was adding a tracking number to My UPS and look what popped up in the delivery planner!

ETA: the transaction on my Visa hard posted last night.

718409c582f634c519adaa35c13e9434.jpg
 

cwilliams706

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I don't have an authorization charge, yet. I am AT&T and I ordered via Apple Store at 12:05ish w/ a delivery window of 09/23-09/27. Still processing.

I'm starting to think I should've preordered through Apple, instead of AT&T. My intention was to make the process simpler, but it seems to have backfired on me.
 

orange15

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I'm starting to think I should've preordered through Apple, instead of AT&T. My intention was to make the process simpler, but it seems to have backfired on me.

This is part of my point about no method to the madness. From a quality and customer service perspective Apple should at lease: a) reasonably anticipate demand (pretty sure Apple can develop an algorithm for this) and b) deliver consistently to pre-order customers on launch day, in partnership with the various wireless carriers, first and foremost. Their customer base, the loyal customers and new excited Apple customers, are pre-ordering. Delight the base..

Lastly, don't play games and be trasnparent. Make a commitment and keep it. No changing dates and mysterious acts. Avoid creating classes of consumers who have different customer service experiences. Quality and consistency.

Flame off...
 

Craig

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I'm starting to think I should've preordered through Apple, instead of AT&T. My intention was to make the process simpler, but it seems to have backfired on me.

I am on AT&T and I switched to ordering from Apple for AT&T a few years back. I never had luck getting anything right from AT&T directly. My iPhone 7 (not +) shows -- Departed - Shanghai, China, Tuesday, 09/13/2016
 

cwilliams706

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I am on AT&T and I switched to ordering from Apple for AT&T a few years back. I never had luck getting anything right from AT&T directly. My iPhone 7 (not +) shows -- Departed - Shanghai, China, Tuesday, 09/13/2016

I'm going to do the same thing in the future.
 

steveh552

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I am convinced that T-Mobile wont have me mine by Friday. It still says processing and no charge to my card. Don't know what the point of staying up until 3am was. Really let down. 7 plus 32GB Black
 

Zafla

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I'm starting to think I should've preordered through Apple, instead of AT&T. My intention was to make the process simpler, but it seems to have backfired on me.

I used AT&T in 2014 when ordering my 6 Plus, it was a mess. Estimated shipping dates kept changing although I ended up getting the phone earlier than expected. Went through Apple and the Apple Store app last year for my 6s Plus and this year and it was a breeze.
 

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