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  1. Tein98supra's Avatar
    So my sister said I can have her old Iphone 6s if i can get it fixed. I just plan on using it as a music player /texting app phone.

    The last few days I've tried has been nothing but headaches... Everything is up to date Itunes wise, and downloaded the latest ispw for the phone... but it keeps failing with the unknown error message (9).
    So then I've tried using Imyfone fixppo, Tenorshare Reiboot thinking they were free.. but no avail.. then I tried 3utools to try flashing an older firmware on there as well but it still keeps failing

    I also tried even going back to using redsn0w because I've used it before to get other phones out of said boot loops. But I know redsn0w is super oudated now.

    Any suggestions would help

    Also, I apologize if this is in the wrong area.
    10-06-2019 09:10 PM
  2. metllicamilitia's Avatar
    I would suggest booting into DFU mode then connecting to your computer and choosing restore from there. It will grab a correct firmware for your phone.
    10-06-2019 10:01 PM
  3. Tein98supra's Avatar
    I have tried that already, even after downloading the correct firmware for the phone it still gives me the error code 9
    10-06-2019 11:10 PM
  4. Just_Me_D's Avatar
    I have tried that already, even after downloading the correct firmware for the phone it still gives me the error code 9
    Check out the official resolution for error code 9 via the following link.


    https://support.apple.com/en-us/HT201444
    10-07-2019 07:18 AM
  5. Tein98supra's Avatar
    Check out the official resolution for error code 9 via the following link.


    https://support.apple.com/en-us/HT201444
    I've tried both of those methods as well, first on my laptop and then my desktop. Still not wanting to work.

    Side note... wouldn't I know if the cord was bad if it didn't hold a constant connection while it was in restore mode via itunes? I mean I did not see any or hear any disconnect sounds while it was sitting idle in itunes? it made the connect and disconnect sounds while it was trying to update..
    10-07-2019 08:57 AM
  6. Just_Me_D's Avatar
    I've tried both of those methods as well, first on my laptop and then my desktop. Still not wanting to work.

    Side note... wouldn't I know if the cord was bad if it didn't hold a constant connection while it was in restore mode via itunes? I mean I did not see any or hear any disconnect sounds while it was sitting idle in itunes? it made the connect and disconnect sounds while it was trying to update..
    Was the device ever jailbroken? If so and if someone opted to use the “erase all contents and settings” option then it may take several attempts in DFU or recovery mode to get the install to take and minus any issues with the drive, it should eventually take.
    10-07-2019 02:25 PM
  7. Tein98supra's Avatar
    It was not jailbroken. It was all stock firmware. She mentioned it went bad after she tried updating it? Should I try another cable?
    10-07-2019 06:09 PM
  8. Just_Me_D's Avatar
    It was not jailbroken. It was all stock firmware. She mentioned it went bad after she tried updating it? Should I try another cable?
    Go for it. It can’t hurt! Also, try a different USB port.
    10-07-2019 07:31 PM
  9. Tein98supra's Avatar
    Update, grabbed a new cable from the store. Plugged it into a different port on the PC and still no luck. Still failing with the same error code (9).

    edit: When I'm on my PC while it's in itunes it's at least detecting the Serial #.... but when it goes to restore it it still fails. I'll watch the phone and the little upload bar will appear briefly and then go away, and that's when I get the error code (9)
    Last edited by Tein98supra; 10-09-2019 at 12:37 AM.
    10-09-2019 12:27 AM

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