1. mae213's Avatar
    When I use the volume control buttons to change the ringer volume, it only changes the regular volume. I have it set to change with the buttons so I don't know why it does this. Sometimes it likes to cooperate but then it goes back to being a pain in the butt to deal with. Any help is greatly appreciated!
    06-15-2018 07:01 PM
  2. Just_Me_D's Avatar
    While at the home screen, press either the volume up or volume down buttons. The word "Ringer" atop a bell should appear on the screen. Does it not?
    06-15-2018 08:46 PM
  3. mae213's Avatar
    While at the home screen, press either the volume up or volume down buttons. The word "Ringer" atop a bell should appear on the screen. Does it not?
    Nope it doesn’t. I turned my phone off and back on and it worked but only for a half hour or so.
    06-16-2018 10:55 PM
  4. Just_Me_D's Avatar
    Nope it doesn’t. I turned my phone off and back on and it worked but only for a half hour or so.
    Okay. Either "Reset All Settings" or restore the device and then set it up as new. Those are my recommendations.
    06-17-2018 11:02 AM
  5. mae213's Avatar
    Okay. Either "Reset All Settings" or restore the device and then set it up as new. Those are my recommendations.
    Okay so I did it and it worked for most of the day. I’ve discovered that my regular volume and ringer volume are now controlled together? I tested this out by texting myself with and without volume. Without volume, and with ringer all the way, no sound. With volume, sound. So I guess I can work with this? Thank you for your help!
    06-18-2018 02:07 AM
  6. Just_Me_D's Avatar
    Okay so I did it and it worked for most of the day. I’ve discovered that my regular volume and ringer volume are now controlled together? I tested this out by texting myself with and without volume. Without volume, and with ringer all the way, no sound. With volume, sound. So I guess I can work with this? Thank you for your help!
    You're very welcome and thank you for the update....
    06-18-2018 06:10 PM

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