1. jackadam1212's Avatar
    Apparently I am the only person in the world having this problem but I hope someone can help.
    I have an iPhone 6S Plus 64 GB. It's less than a year old. I bought it through AT&T and then transferred it to Verizon. Giving all the details in case it matters.

    A few months ago my new uploads to Instagram started posting blurry/grainy. It does not happen all the time, maybe half of the time and I cannot find any rhyme or reason to it. It did start happening after I switched to Verizon but I don't know if that matters.
    It happens on and off wi-fi; with and without filters; with and without zooming in/cropping; when using photos from the camera roll, front facing camera, and rear facing camera; and on all 6 of my accounts.
    Recently I posted a picture from my phone that was texted to me by a friend and it was grainy. So I deleted it, logged in to Instagram on my friends phone and posted it from there. It was perfect. This is leading me to believe that this is a problem with my phone and not with Instagram.

    Has anyone else heard of this? Suggestions? Instagram is not responding to my reports, should I go to Verizon or Apple if I can't fix this myself?

    ETA: and yes I deleted the app and reinstalled it. I also deleted the app, reset my phone to factory, reinstalled my phone, and then reinstalled the app.

    Tags:
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    Last edited by jackadam1212; 03-01-2017 at 11:46 PM.
    03-01-2017 04:57 AM
  2. Tartarus's Avatar
    Apparently I am the only person in the world having this problem but I hope someone can help.
    I have an iPhone 6S Plus 64 GB. It's less than a year old. I bought it through AT&T and then transferred it to Verizon. Giving all the details in case it matters.

    A few months ago my new uploads to Instagram started posting blurry/grainy. It does not happen all the time, maybe half of the time and I cannot find any rhyme or reason to it. It did start happening after I switched to Verizon but I don't know if that matters.
    It happens on and off wi-fi; with and without filters; with and without zooming in/cropping; when using photos from the camera roll, front facing camera, and rear facing camera; and on all 6 of my accounts.
    Recently I posted a picture from my phone that was texted to me by a friend and it was grainy. So I deleted it, logged in to Instagram on my friends phone and posted it from there. It was perfect. This is leading me to believe that this is a problem with my phone and not with Instagram.

    Has anyone else heard of this? Suggestions? Instagram is not responding to my reports, should I go to Verizon or Apple if I can't fix this myself?



    ETA: and yes I deleted the app and reinstalled it. I also deleted the app, reset my phone to factory, reinstalled my phone, and then reinstalled the app.
    Do you have Optimize iPhone Storage enabled in Settings > Photos & Camera?
    03-01-2017 06:41 AM
  3. joshinstagram's Avatar
    Hello,

    I am experiencing the same issue, it is a nightmare for me as I am trying to build my photography presence on instagram. I am using an iphone 5s and most people with sharper images I follow are using newer iphones.

    Did you ever find a solution and was your friends phone a newer iphone than yours? If so which model compared to yours?
    03-03-2017 07:18 PM

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