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  1. blackcats's Avatar
    My iPhone 6 plus had a black screen the other day after being on the charger all day. I did all the troubleshooting that they said to do online. No luck. Made an appointment at the Apple Store, to come to the conclusion that it was "DOA" as they called it. They said that there wasn't enough energy from the cord to the battery. They wanted me to buy a new phone. I went in ATT today to use an upgrade so that I was able to have my phone back. I was explaining to the girl what was wrong with the phone. She suggested that Apple may be wrong and go to batteries plus to see if changing the battery would help. I got the new phone, but I was going to revive the other phone. I was just wondering if anyone else had an experience like this with this phone. I was wondering if I should try to give it a shot.

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    Last edited by blackcats; 12-12-2016 at 11:11 AM.
    12-08-2016 02:29 AM
  2. Just_Me_D's Avatar
    I've not had any such problems, but heck, since you've got the new phone and are still in possession of the old one, give it a shot. The worst that can happen is that it continues to be "DOA", right?
    12-08-2016 06:25 AM
  3. TwitchyPuppy's Avatar
    That's weird since 'DOA' is a term that applies to new items only. (Also 'new' as in "used item but I just received it". Dying after a year, in exemple, isn't DOA).

    DOA is frequently used as slang to indicate a new item that was received broken. In this case, the acronym stands for "Defective on Arrival".
    12-08-2016 06:33 AM
  4. doogald's Avatar
    Apple offers a service to replace batteries out of warranty for $79. I'm surprised that the Apple Store didn't offer that, unless their diagnostics showed that there was something else wrong with the phone.
    12-08-2016 08:42 AM

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