1. iMore Question's Avatar
    My Otterbox Defender's screen protector on the iPhone 6s tore, making a large part of the top half of my screen unresponsive to any tapping. Should I just remove the screen protector and continue using the case or use the warranty to get a new case?
    05-15-2016 06:33 PM
  2. Just_Me_D's Avatar
    What do "you" think you should do? It's your phone, your case, and your decision to make. I don't use a case or a screen protector on my iPhone, but the risk I take is mine, and if it gets damaged, I'll replace it.
    05-15-2016 07:28 PM
  3. Ledsteplin's Avatar
    My cousin cut his out when he first got it.
    05-15-2016 07:54 PM
  4. Fit24's Avatar
    Sounds like a decision you should make.
    05-15-2016 07:55 PM
  5. Rob Phillips's Avatar
    Contact Otterbox. I had a Commuter a few years back and the rubber stopper that covered the charging port ripped. One quick call and they overnighted me a replacement. No questions asked, and I didn't have to return the broken case.
    05-15-2016 08:31 PM
  6. Annie_i6s's Avatar
    I believe that Otterbox covers anything for two years, so given the price, I'd contact Otterbox. Also, as an f.y.i., you may need to show proof of purchase.
    05-17-2016 03:09 PM
  7. DriftSlave's Avatar
    My Otterbox Defender's screen protector on the iPhone 6s tore, making a large part of the top half of my screen unresponsive to any tapping. Should I just remove the screen protector and continue using the case or use the warranty to get a new case?
    see if you can redeem the warranty before looking for a solution.

    If your in the phase of looking for an alternative. I suggest going with a tempered glass screen protector and a case of your choosing. I would suggest Spigen's Tempered Glass screen protector and their Neo Hybrid cases. They have a lot of different colors and finishes to match your taste. I don't think you can go wrong with Spigen case if you want something very durable.
    05-23-2016 05:01 AM

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