02-13-2016 07:54 AM
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  1. iMore Question's Avatar
    iMore Question
    brand new iphone out of the box, partial setup put in pass code and selected wifi and then it say it needs to upgrade and then sits at slide to upgrade and the bar won't slide
    02-13-2016 07:19 AM
  2. robertk328's Avatar
    robertk328
    Champion
    Ambassador
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    Welcome to iMore!

    Sorry you're having an issue with your brand new phone. The solution requires a computer with iTunes but it can be fixed

    https://support.apple.com/en-us/HT205239

    If you don't have a computer, you can take it to an Apple Store and have them help you. Hopefully you have one nearby.

    Good luck!
    02-13-2016 07:54 AM
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