1. JillLo's Avatar
    It started last night when I went to use Soundhound - it wasn't in the Media Folder I had created.
    Then I discovered other "missing" apps - all seemed sound/media related.
    However, now I have found that Google Maps and Chrome are also affected amongst others.

    If I go to the App Store to reinstall them, they are shown to be on the phone. However, "Open" is in faint lettering and it is impossible to open them.

    Most of these problem apps have been relatively recently updated (over a number of days) and, looking at the Updates list they appear with no "Open" button next to them. From this, I see the following are affected:

    Google Maps
    iPlayer Radio
    BBC iPlayer
    YouTube
    Instagram
    Spotify
    Google
    Chrome
    Baby and Child First Aid (plays video)

    I have tried resetting the phone to its original settings.
    I am running iOS 9.2.1 and have 96.1 GB of space still available.
    02-10-2016 03:43 AM
  2. Just_Me_D said: Best Answer

    I don't know what to tell you, and I've never experienced anything like that, but if I had, I would have put my device in recovery or DFU mode and then restored it via iTunes and then set it up as new afterwards. That is what I recommend.
  3. Just_Me_D's Avatar
    I don't know what to tell you, and I've never experienced anything like that, but if I had, I would have put my device in recovery or DFU mode and then restored it via iTunes and then set it up as new afterwards. That is what I recommend.
    02-10-2016 07:57 AM

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