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  1. w00cash1020's Avatar
    Hey

    FacebookMsng doesnt refresh msges I recive untill I write something to that person. Also the number of new msges in the top right of the app icon won't dissapear. Anyone got any idea how to fix that ?


    I made a typo. The problem is in Facebook Pages Manager chat.
    Last edited by w00cash1020; 12-12-2015 at 08:30 AM.
    12-12-2015 07:57 AM
  2. Ledsteplin's Avatar
    I don't have that problem. Are you saying you don't receive one's message until you write to that person? Or you don't get a notification?
    Are you opening all new messages? The red badge should go away if you have.
    Try deleting the app, then download it back. Set your notifications and alerts.
    12-12-2015 08:09 AM
  3. w00cash1020's Avatar
    I get the notification about the msg but when I open the chat I don't see it untill I write something to that person. The red badge doesnt go away even if I delete the whole chat. I already did uninstall/reinstall and still the same problems.
    12-12-2015 08:29 AM
  4. Ledsteplin's Avatar
    I get the notification about the msg but when I open the chat I don't see it untill I write something to that person. The red badge doesnt go away even if I delete the whole chat. I already did uninstall/reinstall and still the same problems.
    Is your OS up to date? Are you on iOS 9.2?
    Is the app updated? They just had one yesterday.
    12-12-2015 08:55 AM
  5. TwitchyPuppy's Avatar
    I use Facebook Page Manager on a daily basis for my business and I receive 0 notifications. Like, at all.
    No badge, no sound, no push notification..
    I only see them when I open the app, which is not convenient at all
    12-12-2015 09:07 AM
  6. w00cash1020's Avatar
    I'm on 9.1 right now. All apps are updated. Nothing in the app store update tab.
    12-12-2015 09:59 AM
  7. sydneycooper1979's Avatar
    Are you on any type of restricted wifi? For example, I'm a teacher and I can't use Facebook or messenger when I'm on the school's wifi. I get the notification for a new message but can't open the thread until I turn the wifi off.
    12-12-2015 11:47 AM
  8. Ledsteplin's Avatar
    I'm on 9.1 right now. All apps are updated. Nothing in the app store update tab.
    Might do better on 9.2.
    12-12-2015 11:51 AM
  9. w00cash1020's Avatar
    Are you on any type of restricted wifi? For example, I'm a teacher and I can't use Facebook or messenger when I'm on the school's wifi. I get the notification for a new message but can't open the thread until I turn the wifi off.
    Nope.
    12-12-2015 12:00 PM

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