1. iMore Question's Avatar
    i can't play my music. when i tap on my music icon, the only thing that appears on the screen of my ipohone 6s is a picture of a woman with headphones and the apple logo and the word music. how to play my music?
    12-11-2015 01:53 PM
  2. EmceeGeek's Avatar
    You should be able to go into your settings and turn Apple Music off so that you don't see that.

    12-11-2015 02:54 PM
  3. Tony Rhodes's Avatar
    I have the same problem bu turning off apple music did not help. My music icon still just shows a picture of a girl with the word music. my purchased music is not available there.
    12-12-2015 08:27 PM
  4. ssjmec's Avatar
    This also happened to me. Force closing the app does nothing. What I did was just to let it sit there and after a few minutes it just loaded eventually
    12-17-2015 12:27 AM
  5. Ellex424's Avatar
    Same problem on my ipod touch after updating the software. I can't even find an on/off for apple music in the settings to begin with! Every time there's an update for itunes or my ipod, it just messes things up even more.

    Try turning your device completely off then turning it on again. That seemed to fix the problem for me.
    12-31-2015 08:05 PM
  6. michaeldodd's Avatar
    Have turned off Apple Music and restarted phone. I can see my music for 3 seconds and then the picture of the girl reappears. GET THIS FIXED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !
    01-15-2016 12:38 PM
  7. michaeldodd's Avatar
    HERE IS THE FIX!!!! Go to General/Settings/Reset then select a full reset. This only removes some settings like your internet connection but it COMPLETELY resolves the issues with only seeing the lady with the headphones!
    01-15-2016 01:03 PM
  8. Frank Faber's Avatar
    i can't play my music. when i tap on my music icon, the only thing that appears on the screen of my ipohone 6s is a picture of a woman with headphones and the apple logo and the word music. how to play my music?
    Here is the easy fix
    Go - settings - music - sign out of itunes

    Then

    Open your music wait few seconds and thr screen will still show the girl with two options now

    Option 1 - 3 month trial
    Option 2 - my music

    Select my music and it is fixed

    You can now sign back into itunes and it wont appear again, when you go back to

    Settings - music and sign in with your itunes/apple account it will under music now show, "join itunes"

    So if you want this trial i assume you click there

    Hope this helps

    Peace out in Jesus name
    01-21-2016 04:34 AM
  9. Shawn Schrader's Avatar
    Or you could just press my music on the bottom...
    01-21-2016 11:09 PM
  10. QuanLai's Avatar
    One sulotion was fixed on my 6s.
    Just go to Settings -> Music
    If you don't sign in Itunes account at the bottom (HOME SHARING):
    - sign in and sign out

    If you already sign in Itunes account at the bottom (HOME SHARING):
    - Sign out and sign in

    After that go to My Music again.
    Hop it help. I resolved my problem by this solution
    01-21-2016 11:39 PM
  11. Ledsteplin's Avatar
    It should say "my music" down low. You must tap that.
    02-03-2016 05:36 PM

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