Touch ID Issues

[serglb]

When I plug my phone into the charger at home (and some other places), my phone doesn't unlock when using the Touch ID so I'm forced to type in the alphanumeric pin. Anyone experience this and/or know of a fix? I know the 5S had a similar issue before... Help?

 

[Smply_Rckless]

It's the socket. Mine did this. The only fix I found was unplugging the charger & putting it back. Hope this helps. Good luck

 

[serglb]

It's the socket. Mine did this. The only fix I found was unplugging the charger & putting it back. Hope this helps. Good luck

I'll try that. Thanks.

 

[Ledsteplin]

That only happen on the charger? If not, sometimes it helps to go to Settings and redo the fingerprints. Just start from scratch.

 

[Haseeb Rehman]

Never happened to me.

 

[serglb]

That only happen on the charger? If not, sometimes it helps to go to Settings and redo the fingerprints. Just start from scratch.

Yeah, only on the charger and I've done that and even reset the phone. This is the second iPhone 6S I've had that's doing this.

 

[Ledsteplin]

Yeah, only on the charger and I've done that and even reset the phone. This is the second iPhone 6S I've had that's doing this.

Must not be the phone then. Something else is causing it. Maybe wifi?

 

[serglb]

Must not be the phone then. Something else is causing it. Maybe wifi?

I'll try it with wifi when I get home but I'm sort of thinking it's something with the outlets at my house since I plugged my phone in at work & my friends house and don't have these issues.