1. MikeElmendorf's Avatar
    I upgraded from an iPhone 6 to 6S Friday (using an encrypted backup) and noticed last night that the 10 or so albums of photos I had on my 6 are missing from the 6S. They are still on my iPad. Any idea what the issue is and how I can get the, synced back to the new phone?

    Thanks.
    09-29-2015 11:35 AM
  2. kurpaige's Avatar
    Sounds crazy but try restoring again. I was missing about 15 apps and none of my photos came over when I did the restore straight from the box but when I connected the phone back to itunes and did restore and picked the backup the second time, I got everything and all is good.
    09-29-2015 11:41 AM
  3. MikeElmendorf's Avatar
    Is there a way to just force the albums to resync? Restoring took forever and I have a lot of apps and songs.
    09-29-2015 11:55 AM
  4. MikeElmendorf's Avatar
    Looking at the photo count on the phone it looks like they are there but the albums are not.
    09-29-2015 11:59 AM
  5. kurpaige's Avatar
    Looking at the photo count on the phone it looks like they are there but the albums are not.
    That sucks, Don't know a way to just do the albums alone
    09-29-2015 01:20 PM
  6. Ledsteplin's Avatar
    Restoring may be your only option. Why did you have an encrypted back up?
    09-29-2015 01:27 PM

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