1. iMore Question's Avatar
    Hello,
    My iPhone 6s has arrived and I started restoring it from my itunes back up of my previous iPhone. It restarted in between which screwed up its restore process. It started restarting to apple screen and then screen becomes pixelated and it restarts. Tried putting in recovery mode but there also it keeps on restarting so iTunes is unable to restore it.
    Any ideas on what should I do. I am concered that if I get it exchanged it will take time and they might give me refurbished phone which I don't want since I paid for new phone and didn't even used it for 2 hours.
    09-28-2015 03:34 PM
  2. Jaguarr40's Avatar
    If already bot just unplug from the computer it is hooked up tp in recovery mode. Just to make sure does it say iTunes with a lighting conn. cord as well? If not you can recon. it and place it in DFU - Recovery mode and then hit restore and start over.
    09-28-2015 03:52 PM

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