1. edswife1970's Avatar
    I just added my Comcast email account to my phone. It shows all the mailboxes I have created but I don't want all of them to show up on my phone. Also, when I delete messages from the trash mailbox, they are deleted from my server as well. What do I need to do to keep that from happening?
    06-09-2016 02:20 PM
  2. Chuck_IV's Avatar
    If you are using imap, that is how it works. When you delete a message on your phone, it is synced with the server and thus whatever you do on your phone is done on the server as well.

    If you want the messages to stick around, have them forwarded to another email address like an outlook.com email and then set up the outlook.com email on your phone.

    This is what I do. The nice thing about outlook.com is you can go to their site and set up your actual email address as an alias, so when you respond to an email, it will show your real email address as the from email and not the outlook.com address. You will also get the benefit of instant push email on your iPhone vs fetching at specified intervals.
    06-09-2016 02:33 PM
  3. edswife1970's Avatar
    Thanks. The interesting thing is I had my Comcast account registered on the phone as a pop account originally. Was having some problems so I deleted the account and re-added it. But now it has to be an IMAP setting. I think I'll do what you suggest though.
    06-09-2016 03:49 PM
  4. Chuck_IV's Avatar
    Just remember to turn on "keep a copy" when forwarding, so it leaves them on home email server.
    06-10-2016 12:20 AM

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