1. jhnnyblze2000's Avatar
    Hello I bought a iPhone 6s plus over the weekend and I have 2 cases that when I put them on don't sit right on my phone. They hold the power button in and keeps trying to shut off the phone. Ones a lifeproof nuud case and the other is a tech 21 case I bought at the apple store. Not sure which one. The weird part is they fit and work perfectly on my aunts 6s plus. Any incite to what could be causing this would be greatly appreciated.
    03-22-2016 09:03 AM
  2. WolfBanner87's Avatar
    Does your power button seem to be working ok without the case?
    03-22-2016 10:59 AM
  3. MooMooPrincess's Avatar
    Sounds like it could be your power button or maybe just maybe there's a 1% chance you didn't put the phone in correctly. I would take it back anyway and see if they can see what's going on.
    03-22-2016 12:21 PM
  4. jhnnyblze2000's Avatar
    Power button works fine outside of cases. Cases were definitely on right as i tried multiple different lifeproof cases and different cases period and they all had the same problem. Took it to the verizon store and they could'nt figure it out either so they swapped the phone out. New phone fits all the cases the last one didn't lol. i dunno problem solved just really weird.
    w00cash1020 likes this.
    03-22-2016 12:41 PM

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