[mustang8918]

Today there has been a few times when I've gone to unlock the phone and it asks me for the unlock code and not taking my fingerprint. After I unlock with the code I can then use the fingerprint, like you have to do after turning the phone completely off but the thing is I haven't turned my phone off at all today. Has anyone else had this problem and do you think I need to do a factory reset? I've only had the phone ten days and haven't had any problems until today.

[mustang8918]

I see that someone else had this problem back in December but noone posted a solution so I guess I'll reset the whole thing and start from scratch. If it happens again, I may have to rethink my standing with ios.

[Just_Me_D]

Are your finger(s) and/or TouchID/Home button oily, greasy or dirty? If so, wash your hands, and get a soft cloth to clean the TouchID/Home button.

[mustang8918]

I plugged my phone in and launched itunes to do a reset and it says I have an update available for 9.2.1, which I already have but maybe there are some security fixes or something so I'll see if this update fixes the problem.

[mustang8918]

Nothing on the home button, I'm one of those people that hate any kind of dirt or lint on my phone.

[Ledsteplin]

I plugged my phone in and launched itunes to do a reset and it says I have an update available for 9.2.1, which I already have but maybe there are some security fixes or something so I'll see if this update fixes the problem.

That update is to fix the error 53 issue. It might work to do the factory restore as new. Not from a back up.

[mustang8918]

Ok, I'll do that.

[MooMooPrincess]

I know it was an issue in 9.1 for a good bit of people, it has seemed to carry over to 9.3 beta 3 also. I just updated to the new 9.2.1 and touch id is still wonky-ish, but not as bad

[jsntrenkler]

Only time I ever see enter your unlock code is after re-starting the device. However I agree with the above install the 9.2.1 update via iTunes and see if that fixes the problem.

[mustang8918]

I already had 9.2.1, so that wasn't the issue. I did do the reset as a new iphone and that seems to have fixed the issue even though it took a while to go through and redo all the settings because I change almost everything.

[robertk328]

I already had 9.2.1, so that wasn't the issue. I did do the reset as a new iphone and that seems to have fixed the issue even though it took a while to go through and redo all the settings because I change almost everything.

It is a pain but sometimes it's the only course of action. Glad you were able to resolve the issue

[drummerjb]

I'm looking forward to hoping that the speed of TouchID is as quick in 9.3 as it was on 9.0. Amiright?

[Rob Phillips]

I'm looking forward to hoping that the speed of TouchID is as quick in 9.3 as it was on 9.0. Amiright?

I'm on the public beta and haven't noticed any lesser responsiveness from earlier releases.

[robertk328]

I'm on the public beta and haven't noticed any lesser responsiveness from earlier releases.

It's almost too fast. Touch the home button to see my notifications and bam it's on the home screen.

[Rob Phillips]

It's almost too fast. Touch the home button to see my notifications and bam it's on the home screen.

BAM!

[robertk328]

BAM!

Exactly!

"Is this thing on?"

[Rob Phillips]

Exactly!

"Is this thing on?"

Haha Robert

[robertk328]

Haha Robert

lol Rob

[Spencerdl]

It's almost too fast. Touch the home button to see my notifications and bam it's on the home screen.

EXACTLY this

[gernerttl]

Today there has been a few times when I've gone to unlock the phone and it asks me for the unlock code and not taking my fingerprint. After I unlock with the code I can then use the fingerprint, like you have to do after turning the phone completely off but the thing is I haven't turned my phone off at all today. Has anyone else had this problem and do you think I need to do a factory reset? I've only had the phone ten days and haven't had any problems until today.

I've ran into this problem too. My problem was due to dirty home button, dirty fingers, or a combination of both.

[robertk328]

EXACTLY this

are you following me?

[Rob Phillips]

are you following me?

Why is @spencerdl targeting your posts?

[Spencerdl]

are you following me?

Why is @spencerdl targeting your posts?

Because you/he needs checking on from time to time..LOL

[Ledsteplin]

After having this issue where Touch ID fails to work first thing in the morning, I did some testing. This seems to occur when I have checked the lock screen a few times. On the test, for the message to say I have to enter my passcode, I have to make 5 attempts with a non fingerprint finger. But I just don't recall making that many attempts. More testing is needed.
I also want to test by checking my lockscreen using the power button, rather than a non fingerprint finger.

[mustang8918]

Ledsteplin, you seem to be correct in your assessment. I check my phone pretty often by pushing the home button (not fingerprinted finger), to check the time and after five times it asked for a lock code. I tried this test using the power button about ten times and it didn't ask for a code, so that could have been my problem all along. I guess I'll start checking the time with the power button.