1. asdpro's Avatar
    I bought an Iphone 6s plus.

    It still have the factory protectos on screen.

    1) Sometimes, the screen dont respond, I can touch all the screen but it not respond. I fix it when i lock and unlock the screen, but is very rare.

    2) occasionally, when im writing an email/whatsapp/facebook the first letter no appear and i feel like 3d touch vibration, but I no use pressure over the screen.

    Any helps?

    I already restored the phone
    12-14-2015 10:38 AM
  2. sydneycooper1979's Avatar
    The factory protectors are quite a bit thicker than normal screen protectors. You should take those off. Your screen should function normally.
    12-14-2015 11:48 AM
  3. NexusGirlX's Avatar
    I have noticed #1 happening with my 6S+ occasionally. I get a blank screen after unlocking and can't do anything until I hear the screen lock. The phone can be used after that like nothing ever happened. Sounds like it's a bug with the 6S+ because I never have this happen with my 6+.
    12-14-2015 01:41 PM
  4. Ledsteplin's Avatar
    I have noticed #1 happening with my 6S+ occasionally. I get a blank screen after unlocking and can't do anything until I hear the screen lock. The phone can be used after that like nothing ever happened. Sounds like it's a bug with the 6S+ because I never have this happen with my 6+.
    Never happened on my 6s Plus. First time I've heard anything about this issue. Are you updated to iOS 9.2?
    12-14-2015 02:00 PM
  5. jono119's Avatar
    i have tempered glass on mine and have no issues.
    12-14-2015 05:26 PM
  6. dejanh's Avatar
    I bought an Iphone 6s plus.

    It still have the factory protectos on screen.

    1) Sometimes, the screen dont respond, I can touch all the screen but it not respond. I fix it when i lock and unlock the screen, but is very rare.

    2) occasionally, when im writing an email/whatsapp/facebook the first letter no appear and i feel like 3d touch vibration, but I no use pressure over the screen.

    Any helps?

    I already restored the phone
    The shipping protective plastic is thick and susceptible to accumulating static electricity. This will interfere with the touch screen functionality. You need to take it off before any further troubleshooting takes place. This is not meant to stay on the phone for use. It is just meant to protect the phone while shipping.
    Rob Phillips, Just_Me_D and Shyuan like this.
    12-15-2015 01:34 PM
  7. Rob Phillips's Avatar
    As @dejanh stated, the plastic protector over the screen is meant to protect your phone during manufacturing and shipping. It was not designed to be a functional screen protector and should be removed before using. There are plenty of nice screen protectors available including several available at the iMore Store: Apple iPhone Screen Protectors - iMore Store
    12-15-2015 01:49 PM
  8. Peligro911's Avatar
    My MIL called me to tell me she got her new 6s + i ordered her ... shes like i cant hear you .. you should so far away .. i have the volume all the way up.

    I almost laughed so hard i cried .. i finally got out REMOVE THE PLASTIC ..
    Rob Phillips and mayconvert like this.
    12-15-2015 06:49 PM
  9. SmartMobileGear's Avatar
    Does tempered glass protectors work well?

    Posted via the iMore App for Android
    Stan Jackson likes this.
    12-16-2015 01:45 AM
  10. Stan Jackson's Avatar
    Yes, they work real well. You can get them next to nothing on Amazon with a 9h rating, plus lifetime warranty.
    12-16-2015 08:30 AM
  11. dejanh's Avatar
    Yes, they work real well. You can get them next to nothing on Amazon with a 9h rating, plus lifetime warranty.
    To be honest though, most of those are definitely not 9H rating (generally between 4H and 6H). Moreover, for 6-series devices with their gently curved glass, you require serious precision in measurements when cutting the protector, which is not the case with many of the cheap screen protectors. Generally, the cheap ones are either too narrow or too wide, causing distortion or lifting off from the phone glass.
    12-16-2015 01:46 PM

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