6s Plus periodically losing BlueTooth and Wifi

[Morac]

3 people out of millions does not usually equate to a widespread software issue, in my opinion. You mentioned in a previous post, "I noticed in the logs that there are thousands of pairing requests per day from some "headset" when I'm at home. It appears a neighbor of mine has a headset in pairing mode." That could indeed be the problem. I think you also stated that you did not use Bluetooth a lot. If that's true, turn the Bluetooth feature off until you're ready to pair it with one of your Bluetooth products.

I understand 3 out of a million isn't a widespread issue, but it indicates a problem effecting more than one person.

As for turning off Bluetooth, since iOS so heavily used it for its own features (Beacons, Continuity, Handover, etc) that's not an ideal situation.

 

[jneusch]

Knock on wood, but my problem seems to have resolved itself. I'm not sure if it was an app update or the update to iOS 9.02?? I will keep paying attention to see if it happens again. I have noticed that BT acts a bit differently than it used to when I am connected. I spend quite a bit of time in the car. While in the car I am connected to the car BT, my Plantronics headset and my Apple watch. This wasn't an issue with my 6 Plus and iOS 8, but I find that it rings my car BT if I have a call waiting call come through, even though I am on my headset with another call. That's never happened before.

The reason I bring this up is because it indicates a change in the software coding for BT. I will keep an eye on this thread and report back with anything additional or any changes.


Sent from my iPad using Tapatalk

 

[Morac]

So I went to the Apple Store and they ran a diagnostic and said everything was working fine. They also said that according to the diagnostic, I restored from backup. I most certainly did not restore from backup, which is why it took me nearly 8 hours to set everything back up again. The guy asked me if I plugged the phone into my computers after restoring as new. I said yes I did to sync apps and ring tones and he said that counts as restoring from backup and can restore corrupted data. WTF!!?? You can't ever plug into a computer after doing a restore?

They said they would do a swap, but had nothing in stock and told me to come back later.

 

[jneusch]

Now that makes no sense. Of course you should be able to connect to a computer. Well at least you will get a replacement once they get one in stock.

 

[Morac]

I'm really hoping it's a hardware issue, but it feels like a software one since toggling Bluetooth fixes it.

 

[oblithe]

My mother has the 6s+ and her Bluetooth drops constantly in her car while making phone calls. (Her old 5 and my father's 6 work flawlessly on iOS 9.1)
I think the issue is more common that you'd think. I'm trying to figure out a common thread to fix the problem...

 

[Morac]

In my case swapping the phone fixed the problem.

 

[Ledsteplin]

In my case swapping the phone fixed the problem.

Great! Everything has it's lemons! And by the way, yes, you can plug a restored phone into iTunes. Just don't sync any old data that may be corrupted.