1. Danny Freman's Avatar
    My sister's iPhone6 battery died. She plugged it in, and when it turned back on she was removed from her Apple account, email and all of her app accounts. Also the phone's touchscreen is not working properly. Any one ever have this happen before? She is in Hawaii right now and her colleagues suggested her to visit Apple store or some mobile repairing stores like TCAWireless. Please guide.
    09-13-2017 07:50 AM
  2. TripleOne's Avatar
    Hello Danny and welcome to iMore!
    I have not experienced such a problem, is your sister able to log in back onto her Apple ID on the iPhone? If not, I would recommend visiting the Apple Store and getting the iPhone checked out.
    09-13-2017 07:57 AM

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