1. mws_1984's Avatar
    I had just started to do some app updates, then clicked on my weather app to look at the weather. Then it decided to jam up. I couldn't do anything. I pushed the buttons on the phone now I think it is jammed up. All I have happening right now is the loading icon on a black screen. It's been doing this for several minutes now. phone jammed up?-images.png

    I have the image on the left, the black screen with the loading icon going.

    What can I do to get my phone working again? It doesn't seem like it's going to do anything else. Any combination of buttons I can push? Kinda not happy right now if I have a major issue.
    08-07-2017 05:57 PM
  2. Sherry_B's Avatar
    I'd wait it out for awhile and see what happens. Do you have the phone plugged in to your computer with iTunes open?

    You could try holding down the Home and Power buttons at the same time till you see the Apple logo, but honestly I'd wait.
    08-07-2017 06:06 PM
  3. mws_1984's Avatar
    Home and power button ended up working. Guess didn't hold it long enough before. Strange how it randomly jammed then had that loading icon. Actually just put it in a new case after I noticed the home button cover on my lifeproof case was leaking. Never fails one issue leads to another.
    08-07-2017 06:08 PM
  4. Sherry_B's Avatar
    Happy to hear you got it working again!
    08-07-2017 06:31 PM

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