1. masudranamd's Avatar
    i m using i phone6 . recently i have faced a new problem, while i m trying to search a contacts at contact app and search a name by alphabet 'R" that time contacts app automatically close. How can i solve this problem???
    04-28-2017 11:47 AM
  2. Ledsteplin's Avatar
    Try a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    You might also try accessing contacts through the phone app, rather than the contacts app.
    04-28-2017 12:19 PM
  3. Quis89's Avatar
    Sorry, I'm not sure I understand. Are you saying that while searching for a contact within the Contacts application, the entire application closes when you press the "R" key?

    Does it do this in any other application? If simply powering your phone off and back on doesn't resolve the issue then you may need to reinstall the OS via iTunes.
    04-28-2017 12:20 PM
  4. Ledsteplin's Avatar
    Sorry, I'm not sure I understand. Are you saying that while searching for a contact within the Contacts application, the entire application closes when you press the "R" key?

    Does it do this in any other application? If simply powering your phone off and back on doesn't resolve the issue then you may need to reinstall the OS via iTunes.
    I think the OP means the alphabet on the right side in contacts.
    04-28-2017 12:44 PM

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