1. MizWylie's Avatar
    I'm an interloper from AC. I bought a 128 GB iPhone 6 and went through all the ropes to make sure it was free and clear and ready to be activated. I sold it to a person who is having issues with "searching for service" even though the phone worked fine when I activated it myself.

    He put a brand new SIM in and troubleshot EVERYTHING and now wants his money back.

    What the heck is going on? I can't seem to find a straight answer. I'm not an iPhone person.

    Posted via the iMore App for Android
    06-09-2016 09:23 PM
  2. Ledsteplin's Avatar
    I don't have any idea. Did you turn off "find my iPhone" before selling it?
    06-09-2016 09:41 PM
  3. MizWylie's Avatar
    I turned off everything and helped him set it up. It instantly activated.

    Now that I have the phone back it won't recognize my sim card at all. It pops up searching, or No Service. Then when I put my sim back in my S7 Edge it instantly finds service.

    Posted via the iMore App for Android
    06-10-2016 09:48 AM
  4. IAmSixNine's Avatar
    Try Settings, General, scroll to bottom to Reset, select Reset Network Settings.
    Then try to see if it connects. IF that fails you may have a board issue. Next step is Apple store.
    06-10-2016 12:01 PM
  5. MizWylie's Avatar
    Try Settings, General, scroll to bottom to Reset, select Reset Network Settings.
    Then try to see if it connects. IF that fails you may have a board issue. Next step is Apple store.
    I live in Montana. No Apple Stores. Might just go to Verizon

    Posted via the iMore App for Android
    06-10-2016 01:17 PM
  6. IAmSixNine's Avatar
    Montana. Yikes. I guess you should be lucky a cell phone works at all up there.
    06-10-2016 02:12 PM
  7. MizWylie's Avatar
    I've tried resetting network settings.
    Soft reset.
    Airplane mode.
    Factory data reset.
    New SIM card from my secret stash.
    Nothing works.

    I lost a ton of money on this damn thing.

    Posted via the iMore App for Android
    06-10-2016 03:01 PM
  8. IAmSixNine's Avatar
    Unfortunately its something that may not be user fixable. I think that issue happens to often and apple needs to address it.
    06-10-2016 04:55 PM
  9. MizWylie's Avatar
    Going to try and get it replaced through Asurion.

    Posted via the iMore App for Android
    06-10-2016 06:03 PM
  10. Anjumonu's Avatar
    I have the same kinda issue but network reset works for me. I have been to apple store they said it was a water damage and doesn't covers the warranty. After a week I found the solution on the internet, Luckily that worked for me.
    06-11-2016 06:19 AM
  11. MizWylie's Avatar
    I have the same kinda issue but network reset works for me. I have been to apple store they said it was a water damage and doesn't covers the warranty. After a week I found the solution on the internet, Luckily that worked for me.
    I checked the water indicator and it's not tripped. I currently have a giant glorified iPod.

    Posted via the iMore App for Android
    06-11-2016 10:06 AM
  12. Ledsteplin's Avatar
    Unfortunately its something that may not be user fixable. I think that issue happens to often and apple needs to address it.
    I never heard of this specific issue before. So I wouldn't say it's,"all too often!". It's quite rare actually.
    06-11-2016 06:19 PM
  13. IAmSixNine's Avatar
    I work on phones for a living and its something i have seen often, more common on 4s through 5s.
    libra89 likes this.
    06-14-2016 10:53 AM

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