03-05-2016 05:28 AM
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  1. iMore Question's Avatar
    iMore Question
    I tried hard reset and the apple icon comes up but then it goes black again. I tried charging it too but no change.
    please help
    03-05-2016 04:55 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! Sounds like it could be a battery issue. If it won't come on at all, take it to an Apple Store and let them check it out.
    03-05-2016 05:26 AM
  3. Rob Phillips's Avatar
    Rob Phillips
    Welcome to iMore! You can try booting into recovery and restoring.
    https://support.apple.com/en-us/HT201263
    If that doesn't work then your problem is hardware related. In that case, take your iPhone into an Apple Store or contact Apple Support.
    03-05-2016 05:28 AM
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