02-15-2016 08:58 AM
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    iMore Question
    I have a Iphone 6 IOS 9.2.1 all weekend while I was connected to wifi (with a good signal) my phone says I am have Extended 1X. Any ideas why?
    02-15-2016 08:42 AM

  2.  anon(9602380) said: Feb 15 2016 | 8:58 am EST Best Answer

    Welcome to Imore.

    Couple of things you can try and hopefully one of them will fix the issue for you. This is usually caused by your phone tends to be stuck on other cell operators towers and not your own cellular providers towers.

    Go to Settings> Cellular > Enable LTE > Select Voice & Data.

    If not - complete a "hard reset on the iPhone" Do this by holding down your power button and home button until you see the apple logo on the screen.

    If this does not work, toggle on and off Airplane Mode.

    If that does not work; go to Settings> General> Reset> Reset Network Settings.
  3. anon(9602380)'s Avatar
    anon(9602380)
    Community Review Team
    Moderator
    Welcome to Imore.

    Couple of things you can try and hopefully one of them will fix the issue for you. This is usually caused by your phone tends to be stuck on other cell operators towers and not your own cellular providers towers.

    Go to Settings> Cellular > Enable LTE > Select Voice & Data.

    If not - complete a "hard reset on the iPhone" Do this by holding down your power button and home button until you see the apple logo on the screen.

    If this does not work, toggle on and off Airplane Mode.

    If that does not work; go to Settings> General> Reset> Reset Network Settings.
    02-15-2016 08:58 AM
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