1. mws_1984's Avatar
    I have an app that is stuck updating. I can't remove it since it us updating. Do what do I do?
    01-09-2016 07:09 AM
  2. Just_Me_D's Avatar
    Try any of the following.

    1. Tap and hold on the app until all apps begin to jiggle. After that, tap on the x on the problem app to delete it. Afterwards, reinstall the app.

    2. Make sure you have a steady internet connection.

    3. Try rebooting your device.

    4. Logout of the App Store, reboot, log back in and then try to update the app.
    01-09-2016 07:26 AM
  3. mws_1984's Avatar
    Try any of the following.

    1. Tap and hold on the app until all apps begin to jiggle. After that, tap on the x on the problem app to delete it. Afterwards, reinstall the app.

    2. Make sure you have a steady internet connection.

    3. Try rebooting your device.

    4. Logout of the App Store, reboot, log back in and then try to update the app.
    I can't remove it since its updating. There's no x
    01-09-2016 08:36 AM
  4. Just_Me_D's Avatar
    I can't remove it since its updating. There's no x
    Okay. Did you try the remaining options listed above?
    01-09-2016 08:53 AM
  5. Ledsteplin's Avatar
    I can't remove it since its updating. There's no x
    If the above suggestions by D' don't work, try deleting the app in Settings. Go to Settings > General > storage & iCloud usage> Manage storage (storage) > scroll to app> Tap > delete
    01-09-2016 09:11 AM
  6. robertk328's Avatar
    A reboot usually does the trick. You can also clear the app store cache by tapping 10 times on the "Updates" button at the bottom of the app store. This may help refresh the updates.
    01-09-2016 10:03 AM
  7. whetrick1's Avatar
    Or try double clicking home button and close the pages out that are opened. When I have problems that usually works.
    01-09-2016 10:30 AM

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