1. iMore Question's Avatar
    My employer-provided iPhone 6 already had another employee's iCloud on it, but I cannot delete hers because she doesn't remember her password. How can I delete her iCloud from my iPhone 6 without deleting my texts, pictures, contacts, etc., etc.?

    I have heard that the Apple Store can do it, but they won't.

    I just want to install and use my own iCloud, not commit a crime. ;-)
    12-30-2015 05:06 AM
  2. Ariel Babalao's Avatar
    She can use the "forgot password" option in iCloud to reset the password and then use the new password to deactivate her iCloud from the iPhone.
    12-30-2015 06:09 AM

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