1. iMore Question's Avatar
    I can see who is calling and the ring tone does work. Holding the power button doesn't work
    12-12-2015 08:09 AM
  2. Rob Phillips's Avatar
    Welcome to iMore! It sounds like you just need to reset your phone. Hold down the power button and home button until you see the Apple boot logo. You should be good to go!
    12-12-2015 08:17 AM
  3. robertk328's Avatar
    If your power button is not working right, resetting may be difficult. Here are a few suggestions:

    1. Assistive Touch - Settings -> General -> Accessibility. Choose "Bold Text" which will reboot your phone. You can disable it when it comes back up.
    2. Reset the device. Probably the easiest is to use Reset Network Settings -- the most you'll generally have to do is re-enter wifi passwords. Go to Settings -> General -> Reset and choose it from the options there.
    3. Let the power drain until the phone shuts off. You'll need to charge for a few minutes until it comes back.

    Good luck!
    12-12-2015 09:35 AM

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