1. iMore Question's Avatar
    When this happened a few months ago there was lint in the port and when I cleaned it out with a paper clip, it charged fine. However, this time after I cleaned it out and even used a bit of rubbing alcohol on the tip of the paper clip, it didn't work. I tried rebooting by pushing both the home and start buttons at the same time - and that didn't work?

    Please help!
    12-03-2015 11:47 AM
  2. Just_Me_D's Avatar
    Make a Genius Bar appointment with the nearest Apple Store to have them diagnose the problem for you.
    12-03-2015 12:18 PM
  3. IAmSixNine's Avatar
    Its possible you shorted out the device. You used a piece of metal and inside the charging port are metal contacts. So metal on metal is not good.
    12-04-2015 02:43 PM

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