1. Njshoregurl's Avatar
    Anyone at all have this problem?
    I did a few things.
    Reset network settings .. Hard reset turned airplane mode on Off a few things I found online.
    We do Not have apple care OR anything on this phone!
    I am thinking of going to Apple or maybe do a reset (factory reset)
    my daughter is now not allowed to use her phone I took data off the wifi works ONLY next to the wifi box if she goes a to her room or back room it's gone and u can NOT find it!
    My iPhone never had that problem !!!
    It still doesn't I'm using wifi and on second floor!
    I had the 6plus now 6S plus...
    But I believe HER problem is she is 13 and went and downloaded a beta version!
    Computer broke so no iTunes.
    Can we reset it to factory without iTunes!
    Or should I go to apple...
    Thanks!
    It's fine otherwise... I'm tempted to sell it to att and get another one.ugh
    Take care and any help would be appreciated ❤️👍🏻
    11-29-2015 12:06 PM
  2. TwitchyPuppy's Avatar
    I never had this issue with my 6s, although I am on iOS 9.2 Public Beta 4 and I would have tried the same things as you did.

    It is possible to factory reset your device by going to Settings --> General --> Reset --> Erase all content and settings.
    11-29-2015 12:39 PM
  3. Ledsteplin's Avatar
    I don't understand the issue. Is the wifi signal being lost? If so, restoring the phone probably won't help. It's a wifi issue.
    How do you know she downloaded a beta?
    11-30-2015 12:29 AM
  4. Peligro911's Avatar
    Anyone at all have this problem?
    I did a few things.
    Reset network settings .. Hard reset turned airplane mode on Off a few things I found online.
    We do Not have apple care OR anything on this phone!
    I am thinking of going to Apple or maybe do a reset (factory reset)
    my daughter is now not allowed to use her phone I took data off the wifi works ONLY next to the wifi box if she goes a to her room or back room it's gone and u can NOT find it!
    My iPhone never had that problem !!!
    It still doesn't I'm using wifi and on second floor!
    I had the 6plus now 6S plus...
    But I believe HER problem is she is 13 and went and downloaded a beta version!
    Computer broke so no iTunes.
    Can we reset it to factory without iTunes!
    Or should I go to apple...
    Thanks!
    It's fine otherwise... I'm tempted to sell it to att and get another one.ugh
    Take care and any help would be appreciated 🏻
    Could be the beta what version software is the phone on ? Also could be the router signal does your phone get signal in her room ?
    11-30-2015 02:25 AM

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