[Sanytronix]

Hello,i live in Germany , have Smartphone A1586 MG492CH/A.My PC (win7) don't recognize my phone and i haven't access to my phone.It won't work with any software (iTunes,Phone explorer,Pc Suite etc...).I can make&receive a call,send sms...but I can't make a photo or download/install something because ''The phone storage does not have enough space''...However there is 63 Gb a free space...Any suggestion for fixing problem?Thank you

[Peligro911]

Hello,i live in Germany , have Smartphone A1586 MG492CH/A.My PC (win7) don't recognize my phone and i haven't access to my phone.It won't work with any software (iTunes,Phone explorer,Pc Suite etc...).I can make&receive a call,send sms...but I can't make a photo or download/install something because ''The phone storage does not have enough space''...However there is 63 Gb a free space...Any suggestion for fixing problem?Thank you

is this a real iphone or a clone ?

[Sanytronix]

It's a clone iPhone A1586 Model: MG492CH/A.

[Rob Phillips]

Hello,i live in Germany , have Smartphone A1586 MG492CH/A.My PC (win7) don't recognize my phone and i haven't access to my phone.It won't work with any software (iTunes,Phone explorer,Pc Suite etc...).I can make&receive a call,send sms...but I can't make a photo or download/install something because ''The phone storage does not have enough space''...However there is 63 Gb a free space...Any suggestion for fixing problem?Thank you

Aside from purchasing a genuine iPhone I don't think there's a clear way to fix your problem. I'm not surprised iTunes won't work with your phone, it's probably running an altered version of iOS.

[Sanytronix]

Thank you.My phone is running on iOS 8.1.2(12A405)

[mj0]

What exactly is an iPhone Clone? Are we talking fake iPhone here?

[Sanytronix]

Yes it is fake iPhone... Chinese manufacturer has a working iPhone Clone (“Designed by Apple in California” and “Made In China”)...

[Smply_Rckless]

The fake iPhones don't run iOS. It's actually android with a apple UI over it.

[FlyHigh365]

You did a disservice to yourself by purchasing that phone. You're also doing yourself a disservice by continuing to keep that phone.

[Sanytronix]

Well I realized that this fake iPhone is android phone Alps MG492CH/A Android4.4.4 with internal storage 350Mb and Ram 512Mb!
No chance to install some apps...
Thank you for help.

[Just_Me_D]

Any Android-related issues should be asked in the Android Central forums. Thanks.