09-23-2015 01:35 PM
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  1. iMore Question's Avatar
    iMore Question
    My son updated his new iPhone 6 and somehow my husband has lost all his contacts on his iPhone 4. We are not techno savvy and can't think what he has done or how to get my husbands really important business contacts back. Help!!!!!!!!!!!
    09-23-2015 11:09 AM
  2. Jaguarr40's Avatar
    Jaguarr40
    How did a newer phone in 6 have to do with losing anything on your husbands 4? The only thing that comes to mind if they re both using the same Apple ID so if that is the case I would have them both sign in to iCloud to get bsck the contacts and then have your husband change the Apple ID of one of his own. Again I am assuming this was what happened and if NO please give us more info. Thank you.
    Just_Me_D likes this.
    09-23-2015 12:27 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    They do need separate iCloud, iMessage and Facetime ID's. Then go to Settings, iCloud > Toggle on contacts.
    If Gmail contacts, go to Mail,Contacts and Calendar > Gmail account > Toggle on contacts.
    09-23-2015 01:35 PM
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