09-20-2015 06:55 PM
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  1. mws_1984's Avatar
    mws_1984
    I will be using my phone and lately it seems even if I stop doing stuff and it goes to the lock screen. It will not disappear and go to a blank screen. I have to click the button on the side to get it to close out. Why is it doing that? I've tried clicking button on side to make it go away but shouldn't it automatically go off the lock screen without me having to push any buttons?
    09-19-2015 06:28 AM
  2. kataran's Avatar
    kataran
    Ambassador
    Go into Settings>General>Auto-Lock and set it to 30 seconds
    09-19-2015 07:21 AM
  3. mws_1984's Avatar
    mws_1984
    Originally Posted by kataran
    Go into Settings>General>Auto-Lock and set it to 30 seconds
    Lowest you can go is 1 minute, which is where I have it set.
    09-19-2015 12:01 PM
  4. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by mws_1984
    Lowest you can go is 1 minute, which is where I have it set.
    So it stays on longer than 1 minute? If so, try a hard reset first.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    kataran likes this.
    09-19-2015 01:44 PM
  5. kataran's Avatar
    kataran
    Ambassador
    Originally Posted by mws_1984
    Lowest you can go is 1 minute, which is where I have it set.
    Lock screen stays up-imageuploadedbytapatalk1442691013.035986.jpg
    09-19-2015 02:30 PM
  6. gordol's Avatar
    gordol
    Lowest mine goes is also 1 minute. Do you have a work-related security certificate installed that provides the 30second option?
    09-20-2015 07:40 AM
  7. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by gordol
    Lowest mine goes is also 1 minute. Do you have a work-related security certificate installed that provides the 30second option?
    I don't have any security certificate. I'm retired.
    Lock screen stays up-imageuploadedbytapatalk1442753901.858940.jpg

    I didn't know it offered 30 seconds until I read this thread and checked.
    09-20-2015 07:59 AM
  8. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by gordol
    Lowest mine goes is also 1 minute. Do you have a work-related security certificate installed that provides the 30second option?
    I don't have a security certificate. Mine offers 30 seconds.
    Lock screen stays up-imageuploadedbytapatalk1442754236.275584.jpg
    09-20-2015 08:04 AM
  9. gordol's Avatar
    gordol
    Originally Posted by Ledsteplin
    I don't have a security certificate. Mine offers 30 seconds.
    Click image for larger version.  Name: ImageUploadedByTapatalk1442754236.275584.jpg  Views: 10  Size: 74.4 KB  ID: 92032
    I saw the screen shot the first time it was posted.

    Is that 30 second option new? I don't recall seeing it there on prior versions of iOS. I had set it to 1 minute years ago on my iPhone 5 and hadn't touched it since.
    09-20-2015 09:35 AM
  10. Rishi Desai's Avatar
    Rishi Desai
    ILock screen stays up-imageuploadedbyimore-forums1442761066.953074.jpg

    I have mine set to 30 seconds
    09-20-2015 09:57 AM
  11. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by gordol
    I saw the screen shot the first time it was posted.

    Is that 30 second option new? I don't recall seeing it there on prior versions of iOS. I had set it to 1 minute years ago on my iPhone 5 and hadn't touched it since.
    This shot was mine though. I have no idea when it started. Last I had looked 1 minute was the low. But I haven't looked in a while.?
    09-20-2015 06:55 PM
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