1. MarwanZe's Avatar
    Hello Folks.
    3 days ago , viber deactivate my account automatically , after I try to activate it again , but an error appears "invalid number"
    After a lot of searches , I've open a ticket in viber support the answer was :

    "Hello Marwan,

    Your number was blocked on Viber because it was reported as a source of spam or as a result of unusual activity. The account has been automatically added to a block list and can not be unblocked.

    No further information is available at this time. Please do not reply to this e-mail."

    I really didnt spam any one ...
    I sent them 6 tickets , the same answer each time...
    I think there is template message they save , and send me each time... they even dont read the ticket.
    what I have to do ?
    please help me.
    PS I'm using iPhone 6 with 8.4 iOS installed on it.
    07-25-2015 04:30 PM
  2. kch50428's Avatar
    It's in Viber's hands... nothing we can do to help.
    07-25-2015 04:34 PM
  3. MarwanZe's Avatar
    it's very sad ... I really didn't span any one ...
    07-25-2015 04:38 PM
  4. Tartarus's Avatar
    Ask people to use other services like Whatsapp, Facebook Messenger iMessage and many more.

    I use by far whatsapp the most and FB messenger for people whose number I don't have
    07-25-2015 04:43 PM
  5. MarwanZe's Avatar
    my dear Tartarus,
    I'm using viber to call my business partners overseas ..... a lot of them using only viber.
    07-25-2015 04:46 PM
  6. Ledsteplin's Avatar
    If it's that important, you'll have to use a different number and possibly a different IP address. When I set up Microsoft's OneDrive, they did me like that. Said it was unusual activity. I have no idea what I had done that was unusual. Keep after them about it. Explain to them what you were doing.
    07-25-2015 04:54 PM

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