07-16-2015 10:41 PM
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  1. iMore Question's Avatar
    iMore Question
    Just bought a new I phone 6. I set up in the store and can't remember the apple id. I want to know if I can reset settings and start over again. Will I lose contacts, pictures, etc.
    07-16-2015 08:21 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    If you select to reset "all settings", you will NOT lose your data. If you select to "erase all contents and settings" then you will lose it all. Having said that, if you're referring to your iCloud email account, you can simply go to the iCloud website via a computer and choose the 'forgot password' option.
    07-16-2015 08:26 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    You can do it in Safari on your phone also.
    https://support.apple.com/en-us/HT201487
    07-16-2015 10:41 PM
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