06-27-2015 07:40 PM
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  1. Matt Gurksnis's Avatar
    Matt Gurksnis
    I have an Iphone6 (new) and after each phone call i place or receive i am receiving a password Incorrect message with the option of cancel or OK. I can get the message to clear when pressing Cancel. How can I set my phone so this message box doesn't appear after each call?
    06-27-2015 02:53 PM
  2. Just_Me_D's Avatar
    Just_Me_D
    I have no idea why you're getting an incorrect password error after making or receiving phone calls. I've never experienced anything like that. Does the error message reference what the password is associated with? Voicemail, perhaps?
    06-27-2015 03:05 PM
  3. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Have you signed in to iMessage and Facetime?
    06-27-2015 04:01 PM
  4. Matt Gurksnis's Avatar
    Matt Gurksnis
    It says Password Incorrect- Enter voicemail password
    06-27-2015 07:04 PM
  5. Matt Gurksnis's Avatar
    Matt Gurksnis
    I have iMessage and have access. I have access to Facetime but don't use it.
    06-27-2015 07:06 PM
  7. Matt Gurksnis's Avatar
    Matt Gurksnis
    I just found the answer to my question in a previous thread. For this specific issue you have to call your carrier and they will reset the password and then you set it to default. Once you do this you won't get the Password Incorrect error anymore.
    Ledsteplin likes this.
    06-27-2015 07:37 PM
  8. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Matt Gurksnis
    I just found the answer to my question in a previous thread. For this specific issue you have to call your carrier and they will reset the password and then you set it to default. Once you do this you won't get the Password Incorrect error anymore.
    Thanks for the update and I'm glad you got the situation resolved.
    06-27-2015 07:40 PM
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