1. anon(5061193)'s Avatar
    I have had my 6+ for about 6 months and it has been great. Until last Friday, I was at a Baseball game and tried taking some pictures of my nephew in the outfield and when I tried to zoom in the Camera wouldn't focus. After getting home, I tried it around the backyard and tried to snap some shots of things closer and the camera just won't focus on anything.

    I have an appointment with the Apple store at the end of the week. I went to the store and asked the about it and they said try to reinstall the OS, which I did but nothing changed. Has anyone heard of this and have any suggestions? I do have Apple care so I assume that they will replace the phone, but the rest of the phone is PERFECT and I would hate to have to start over if I can avoid it.

    Any thoughts would be greatly appreciated
    06-22-2015 07:50 AM
  2. Bigeric23's Avatar
    No, I've never experienced this issue. And if you have a backup, setting up a new phone is no big deal.
    06-22-2015 07:57 AM
  3. anon(5061193)'s Avatar
    I do have a back-up, but someone told me that when they replace your phone they give you a refurbished one, Is that true?
    06-22-2015 08:02 AM
  4. Bigeric23's Avatar
    I do have a back-up, but someone told me that when they replace your phone they give you a refurbished one, Is that true?
    I believe so, yes; however, Apple refurbished phones are just like new.
    06-22-2015 08:15 AM
  5. Ledsteplin's Avatar
    I do have a back-up, but someone told me that when they replace your phone they give you a refurbished one, Is that true?
    Yes, most of the time. But they are like new and come with a new battery.
    06-22-2015 08:17 AM
  6. Smply_Rckless's Avatar
    I do have a back-up, but someone told me that when they replace your phone they give you a refurbished one, Is that true?
    They'll take your phone & replace the camera. My camera was doing this about a month ago. They had me back everything up first then fixed it, I received my phone back in 30 mins tops.


    Tapatalk'n On The IPhone 6 Plus 
    Just_Me_D and anon(5061193) like this.
    06-22-2015 08:18 AM
  7. anon(5061193)'s Avatar
    That would be awesome!!
    06-22-2015 09:09 AM
  8. anon(5061193)'s Avatar
    Just t wrap this up.. Brought the phone to Apple, they saw the problem, swapped out the camera, didn't help.... Swapped out the phone. The entire thing took an hour.... I love APPLE!!!
    07-04-2015 07:48 AM

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