1. philjory's Avatar
    my iphone 6 has all of a suddenly stopped working it is fully charged its on Tesco mobile it has not been dropped its kept in a case it was not turned off but now it is off and it wont come on.
    It is not a contract phone it was brought from the apple shop as a present please can anyone help
    05-17-2015 09:56 AM
  2. whetrick1's Avatar
    Have you tried hold the home and power button at the same time to see if it will come back on?

    Sent from my iPhone using Tapatalk
    05-17-2015 10:01 AM
  3. Ledsteplin's Avatar
    Try the hard reset as suggested.
    Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.
    05-17-2015 10:09 AM
  4. Ledsteplin's Avatar
    Let us know if this works.
    05-17-2015 10:10 AM
  5. philjory's Avatar
    Yes thankyou it did work but why should it have gone off in the first place
    05-17-2015 10:15 AM
  6. whetrick1's Avatar
    That I can't tell you. Maybe an app didn't install right or just a glitch. You might need try a factory reset.

    Sent from my iPhone using Tapatalk
    05-17-2015 11:39 AM
  7. bjasyver's Avatar
    Thanks, it Works on mine to.
    12-21-2015 03:51 PM

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