[philjory]

my iphone 6 has all of a suddenly stopped working it is fully charged its on Tesco mobile it has not been dropped its kept in a case it was not turned off but now it is off and it wont come on.
It is not a contract phone it was brought from the apple shop as a present please can anyone help

[whetrick1]

Have you tried hold the home and power button at the same time to see if it will come back on?


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[Ledsteplin]

Try the hard reset as suggested.
Hold the top power/sleep button and the home button at the same time until the Apple logo appears, then release.

[Ledsteplin]

Let us know if this works.

[philjory]

Yes thankyou it did work but why should it have gone off in the first place

[whetrick1]

That I can't tell you. Maybe an app didn't install right or just a glitch. You might need try a factory reset.


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[bjasyver]

Thanks, it Works on mine to.