Using the iPhone 6 as a hotspot

[MB64]

So it seems that using the iPhone 6 as a hotspot seems to be quite challenging, even when I use it with Apple devices. I was using it with a blackberry device and it would take forever for the blackberry device to find it and when it do find it, the service was pathetic. When I flipped it around however and used the blackberry as the hotspot, the iPhone would immediately pick it up and usage would be exceptional. I thought it would be better if I used it with an apple device but the results were the same when I tried with an iPod.

 

[Just_Me_D]

So it seems that using the iPhone 6 as a hotspot seems to be quite challenging, even when I use it with Apple devices. I was using it with a blackberry device and it would take forever for the blackberry device to find it and when it do find it, the service was pathetic. When I flipped it around however and used the blackberry as the hotspot, the iPhone would immediately pick it up and usage would be exceptional. I thought it would be better if I used it with an apple device but the results were the same when I tried with an iPod.

Fortunately, that has not been my experience. The few devices I've connected to my iPhone via the hotspot feature has been quick to connect, and surfing the web was quite speedy. Are both devices on the same wireless carrier?

 

[zerog46]

Could be your service provider. I use mine almost everyday for work and don't have any issues. I connect my iPad and windows laptop.

Have you tried a reboot?


Sent from my iPhone using Tapatalk

 

[MB64]

I've tried to reboot and still the same.

 

[MB64]

Could be your service provider. I use mine almost everyday for work and don't have any issues. I connect my iPad and windows laptop.

Have you tried a reboot?


Sent from my iPhone using Tapatalk

I don't see why it would be the service provider if when I use the blackberry as the hotspot the iPhone picks it up right away.

 

[zerog46]

I wasn't sure if you had different providers for the devices.

Was it setup as new or from a back up.


Sent from my iPhone using Tapatalk

 

[Just_Me_D]

I don't see why it would be the service provider if when I use the blackberry as the hotspot the iPhone picks it up right away.

Is both the Blackberry and the iPhone using the same wireless provider?

 

[MB64]

I wasn't sure if you had different providers for the devices.

Was it setup as new or from a back up.


Sent from my iPhone using Tapatalk

I have att , all I do is swap the SIM card and then I have to call my service provider to make the hotspot feature work....both devices are att

 

[zerog46]

I have att , all I do is swap the SIM card and then I have to call my service provider to make the hotspot feature work....both devices are att

Was your iPhone set up as new or restored from a backup?


Sent from my iPhone using Tapatalk

 

[MB64]

I mean its not like it doesn't work when I have the iPhone as the hotspot at all but for the blackberry to actually pick it up.....lets just say it makes me not even want to use it......it takes forever to pick it up. Sometimes I have to turn on and off the hot spot on the iPhone and wifi on the blackberry several times....its more of a bother

 

[anon(4698833)]

I mean its not like it doesn't work when I have the iPhone as the hotspot at all but for the blackberry to actually pick it up.....lets just say it makes me not even want to use it......it takes forever to pick it up. Sometimes I have to turn on and off the hot spot on the iPhone and wifi on the blackberry several times....its more of a bother

That sucks...hotspot works perfectly for me, it's almost instantaneous and all of my stuff (even my Xbox One) can connect to it without issue. The ONLY time I've ever had an issue with my hotspot acting up was in a poor cellular service area (IE: a recent trip to the island group off the coast of Georgia)...other than that, just flawless performance.

 

[MB64]

I don't know what the problem is. Really. It takes forever for the blackberry to find the iPhone....and that's with the phones side by side mind you, And when it does find it, The service is worse than the wifi you'd get at a cheap motel ....lol....but when you flip it around and use the BB as the hotspot provider, it's great service on the iPhone ....even when I try it with the iPod.....same issue....don't know .....

 

[MB64]

Even when I've saved the hotspot on my blackberry it still won't pick it up right away and still the service is pathetic

 

[anon(4698833)]

Even when I've saved the hotspot on my blackberry it still won't pick it up right away and still the service is pathetic

Your only option is getting a replacement really...there's no real fix here because for a vast majority of people, the iPhone's hotspot works perfectly fine.

 

[MB64]

I'll give it one more try today. Whenevr I swap SIM cards I have to call my provider to make the hotspot feature work, so I'll make sure I restart the phone and I'll get back on with the results later on today or tomorrow .

 

[MB64]

I'll try using it as hotspot on my work phone. Haven't done that yet.

 

[MB64]

Your only option is getting a replacement really...there's no real fix here because for a vast majority of people, the iPhone's hotspot works perfectly fine.

I don't have apple care and I've had it for several months alrredy so I don't know what other options I'd have to get a replacement at this point.

 

[anon(4698833)]

I don't have apple care and I've had it for several months alrredy so I don't know what other options I'd have to get a replacement at this point.

It's still covered under the standard Apple 1 year warranty (like Karen said).

 

[MB64]

Since it's an iPhone 6, it's still under the standard one year warranty. You should be able to take it to the Genius Bar and get help and/or a replacement.

I'm new to the "Apple world" so what exactly is the "Genius Bar?

 

[anon(4698833)]

I'm new to the "Apple world" so what exactly is the "Genius Bar?

The area of any Apple store where you would get warranty services and assistance with your Apple product. It's Apple's fancy way of saying "Help Desk".