1. TripleOne's Avatar
    Hello!

    I just received my case today for my iP6.

    I took it out of the box and put it on my phone straight away. I the realized that the mute switch button is not working, but my phone's mute/vibrate button is working properly. Do you think Mophie will offer me a replacement?

    Do you guys think it's the case being defected?

    Thanks,

    JB

    Sent from my iPhone using Tapatalk
    02-27-2015 03:09 AM
  2. zerog46's Avatar
    Yes call them their CS is great.
    02-27-2015 07:38 AM
  3. BreakingKayfabe's Avatar
    Before anything make sure that mute/ringer button cover on the Mophie itself is properly all the way to the side before you put it on. Sometimes it doesn't catch the button. So for example if you have your ringer set to "on" then switch the Mophie to on and make sure the button is switch on it is straight before you put it on.
    02-27-2015 11:35 AM
  4. TripleOne's Avatar
    Before anything make sure that mute/ringer button cover on the Mophie itself is properly all the way to the side before you put it on. Sometimes it doesn't catch the button. So for example if you have your ringer set to "on" then switch the Mophie to on and make sure the button is switch on it is straight before you put it on.
    Thanks for the input, but I've tried that and no luck


    Sent from my iPhone using Tapatalk
    02-27-2015 06:22 PM

Similar Threads

  1. iPhone 6 Plus bent.... Now what?
    By adrianeddington in forum iPhone 6 Plus
    Replies: 245
    Last Post: 05-31-2016, 10:51 PM
  2. New 6 Plus. Restore from backup or set up as new?
    By Antron in forum iPhone 6 Plus
    Replies: 7
    Last Post: 02-27-2015, 09:07 AM
  3. Lola Panda's Kids' Math Pack: a bundle of math games for kids
    By perttime in forum iPad Apps & Games
    Replies: 1
    Last Post: 02-26-2015, 10:51 AM
  4. My iPhone 6 plus does not have the voice text option. Why?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 02-25-2015, 11:35 AM
  5. Replies: 0
    Last Post: 02-25-2015, 10:51 AM
LINK TO POST COPIED TO CLIPBOARD