1. lovemy6's Avatar
    Every time I try to log in with either of my thumbs, it says try again. Eventually I have to enter my passcode. : (
    12-28-2014 09:19 PM
  2. iOS Gravity's Avatar
    It's working just fine for me.
    12-28-2014 09:25 PM
  3. kch50428's Avatar
    Are your thumbs dirty? What about the sensor/button? My new iPhone6 has been quite good with regard to print recognition.
    12-28-2014 09:27 PM
  4. lovemy6's Avatar
    Hmmm, I'm sure it's operator error : ) I'll try to set it up again.
    12-28-2014 09:27 PM
  5. HankAZ's Avatar
    Every time I try to log in with either of my thumbs, it says try again. Eventually I have to enter my passcode. : (
    What finger(s) do you use for TouchID? I use both thumbs, but have set up all 5 finger "slots" with the two thumbs. Also, if you finger(s) is(are) damp, dirty or really dry, reading the finger print can be spotty. I would recommend using all 5 finger settings in the Settings app, and then make sure your hands are clean and dry. My iPhone 6 Plus rarely fails to recognize my thumbs and open.
    lovemy6 likes this.
    12-28-2014 09:27 PM
  6. iOS Gravity's Avatar
    If you repeatedly test your thumbs in the Touch ID settings the phone will start to remember them better.
    lovemy6 likes this.
    12-28-2014 09:30 PM
  7. Flow39's Avatar
    My Touch ID sensor works fine. I set up both thumbs twice and my right pointer finger once, and I have about a 95% success rate. So my suggestion is to set up the same finger multiple times and that may work for you.
    lovemy6 and calebt like this.
    12-28-2014 09:33 PM
  8. wbeard385's Avatar
    Big toe works for me


    Sent from my iPhone using Tapatalk
    12-28-2014 10:22 PM
  9. richv77's Avatar
    I am experiencing the same problem with both thumbs and index fingers. My fingers are clean and I do clean my screen often each day. I usually set up each print twice.

    I had the same problem with my 5S until an OS update became available.

    -Rich
    12-29-2014 07:33 PM
  10. kch50428's Avatar
    Big toe works for me
    When TouchID first came,out, I read an account for someone successfully setting up the tip of their




    nose...
    12-29-2014 07:37 PM
  11. iEd's Avatar
    Every time I try to log in with either of my thumbs, it says try again. Eventually I have to enter my passcode. : (
    Trying restoring as new. When I first got my 6 plus I restored from a 5S backup and Touch ID was not as consistent as it was with the 5S. The restore as new fixed it and I rarely get a "try again "unless my hands are damp after just washing them.


    Sent from my iPhone using Tapatalk
    12-29-2014 07:39 PM
  12. nr2d's Avatar
    My iPhone 6 Touch ID works flawlessly. I have just my thumb and my "pointer" finger. The only time I had problems with Touch ID was with my iP5S. The problem turned out to be a firmware problem.

    When you program you Touch ID move your finger around in small increments and at different angles. Do the same when you program the edges.
    12-30-2014 11:55 AM
  13. shief24's Avatar
    Lol it only doesn't work after I come out the shower with prune fingers. Other than that works great!
    12-30-2014 12:07 PM
  14. dings1985's Avatar
    My phone contacts as well as some of the stored data is lost, forgotten backups, and how to do it?
    12-31-2014 12:53 AM
  15. Quis89's Avatar
    Works flawlessly for me.
    12-31-2014 02:32 AM
  16. iwicked's Avatar
    Mine is working great so far. Even better than my 5S I'd say. Try setting up multiple prints for the same finger.
    12-31-2014 03:36 AM
  17. calebt's Avatar
    My Touch ID sensor works fine. I set up both thumbs twice and my right pointer finger once, and I have about a 95% success rate. So my suggestion is to set up the same finger multiple times and that may work for you.
    Thats how I do mine also, once and a while I'll have a problem and its always from some sort of interference on one of my prints wipe my thumb and I'm good to go. .
    12-31-2014 07:15 AM
  18. TripleOne's Avatar
    My TouchID works most of the time. Usually when my fingers are rather oily or wet it fails to recognize it. Other than that it works beautifully. Like others have said, try setting up a few times for one of your finger, or you could just re-setup it


    Sent from my iPhone 6
    01-01-2015 01:11 AM
  19. Reparkable's Avatar
    Mine has worked 100% of the time since I got it 2 weeks ago. Never failed once.

    Only have 1 finger saved for unlocking too. My right thumb
    01-01-2015 02:09 AM
  20. Septembersrain's Avatar
    Mine only fails when I'm not paying attention to where I'm putting my finger. I'll miss the scanner completely.
    01-01-2015 06:00 AM
  21. Darthstorm528's Avatar
    I had issues with my Incipio case where the Touch ID didn't recognize my thumbprint so I changed back to my midnight blue leather case due to the bottom cutout so I wouldn't have issues with the thumbprint


    Sent from my iPhone using Tapatalk
    01-01-2015 05:53 PM
  22. Fit24's Avatar
    I don't have any problems with my Touch ID; it works fine.
    01-01-2015 10:55 PM
  23. ghostface147's Avatar
    Every now and then it doesn't register for me.
    01-02-2015 12:19 AM
  24. Flow39's Avatar
    Like others have said, the only times it won't register my fingerprint is when my finger is dirty or wet. Other than that I get an amazing success rate.
    01-02-2015 12:30 AM
  25. taz323's Avatar
    Haven't seen any issues here.
    01-02-2015 12:35 AM
31 12

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