08-02-2016 07:19 AM
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  1. Dx3me's Avatar
    Dx3me
    When I have my iPhone 6 (iOS 8.1) on standby and I receive a message on Facebook, or an email for example... I DO hear the sound, but it doesn't light up the screen.
    I remember having it in the past though...

    How can I switch this back on?
    12-24-2014 09:18 AM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Go to settings > notifications > and check your preferences per app there
    12-24-2014 09:23 AM
  3. Dx3me's Avatar
    Dx3me
    Well, I just checked... and everything I want to light up, is already set to 'Allow notification/show on lockscreen'
    12-24-2014 09:29 AM
  4. Tartarus's Avatar
    Tartarus
    Ambassador
    What about the Alert Style When Unlocked settings? Make sure you have either Banner or Alert selected
    12-24-2014 09:33 AM
  5. Dx3me's Avatar
    Dx3me
    I have it on banner... and when I click on the button once, the screen lights up and shows the notification.
    But the screen just doesn't light up by itself.
    12-24-2014 09:37 AM
  6. Tartarus's Avatar
    Tartarus
    Ambassador
    Originally Posted by Dx3me
    I have it on banner... and when I click on the button once, the screen lights up and shows the notification.
    But the screen just doesn't light up by itself.
    Let me have a look

    Make sure this is exactly the same on your phone

    Screen not lighting up, when receiving notifications??-imageuploadedbytapatalk1419435597.357624.jpg
    Screen not lighting up, when receiving notifications??-imageuploadedbytapatalk1419435607.023106.jpg
    12-24-2014 09:38 AM
  7. Dx3me's Avatar
    Dx3me
    These are the exact settings I'm using...
    Strange though, that everything does show up on the lockscreen (I can see it when I click the home button), but it refuses to automatically light up the lockscreen when in standby-mode.
    12-24-2014 09:47 AM
  8. Tartarus's Avatar
    Tartarus
    Ambassador
    Do you per chance see a half moon next to your battery indicator up top?
    12-24-2014 09:49 AM
  9. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Dx3me
    These are the exact settings I'm using...
    Strange though, that everything does show up on the lockscreen (I can see it when I click the home button), but it refuses to automatically light up the lockscreen when in standby-mode.
    Put it on "Alerts" rather than "banner". See if that does it. I don't get a lit screen either for Notifications. They only show when the phone is opened. But try Alerts!


    Sent from my ancient but trustworthy iPhone 5.
    12-24-2014 09:52 AM
  10. sting7k's Avatar
    sting7k
    I'm having issues where I don't get the notification sound but the screen lights up. Seems to happen on the first new notification that comes has no sound and then any after that all have sounds.

    I also notice pretty often that when taking photos the first time I take a photo there is no shutter click sound and then after that first photo the shutter sound returns.

    Also FYI I don't think the Facebook app ever makes sounds for notifications only Facebook Messenger. I never get sounds from Facebook and I know sounds are turned on and it has been like that for a long time.
    12-24-2014 10:55 AM
  11. tattooed4515's Avatar
    tattooed4515
    The facebook app does make sound. Just not reliably.
    12-24-2014 09:12 PM
  12. nikkisharif's Avatar
    nikkisharif
    Ambassador
    Originally Posted by Tartarus
    Let me have a look

    Make sure this is exactly the same on your phone

    Click image for larger version.  Name: ImageUploadedByTapatalk1419435597.357624.jpg  Views: 42  Size: 102.3 KB  ID: 74174
    Click image for larger version.  Name: ImageUploadedByTapatalk1419435607.023106.jpg  Views: 42  Size: 110.9 KB  ID: 74175
    Turn off Do Not Disturb
    02-23-2015 04:52 PM
  13. Tartarus's Avatar
    Tartarus
    Ambassador
    Originally Posted by nikkisharif
    Turn off Do Not Disturb
    Yeah, true. I was pointing to the settings.
    nikkisharif likes this.
    02-23-2015 04:54 PM
  14. Oli Haller's Avatar
    Oli Haller
    Originally Posted by Dx3me
    These are the exact settings I'm using...
    Strange though, that everything does show up on the lockscreen (I can see it when I click the home button), but it refuses to automatically light up the lockscreen when in standby-mode.
    Hey man! You have probably sorted it by now, but i had the exact same problem. It is the fact that you are in 'Do not disturb' mode. Flick up from the bottom and turn off the half moon
    08-02-2016 07:19 AM
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