12-19-2014 11:16 AM
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  1. doitlarge's Avatar
    doitlarge
    I am hoping the problem is within the apps and not my phone but it is happening in most apps, which makes me lean towards my phone. Anyone else experiencing where video files within apps (instagram, facebook, vine, youtube, etc) do not play sound unless you press the volume up or down button? (and sometimes it still does not do anything)
    12-19-2014 06:00 AM
  2. phreddyl's Avatar
    phreddyl
    Ambassador
    that doesn't sound right. Have you tried rebooting? Believe it or not that fixes a lot of issues
    12-19-2014 07:31 AM
  3. Just_Me_D's Avatar
    Just_Me_D
    Nope.
    12-19-2014 07:31 AM
  4. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Have you noticed any other sounds that don't work? Do you hear game sounds? The phone's keyboard clicks and lock sounds? If so, it could be an issue with your bottom speaker. I've had my bottom speaker quit working on my iP 4 twice. I fixed it by going to YouTube and turning the volume all the way down, then all the way back up. Then return to the home screen and turn the volume all the way up. The volume control on YouTube is independent of the main volume control. It's kind of weird. I had turned the sound way down while on YouTube. I returned to the home screen and could not hear game sounds, even though the volume was all the way up. Took me a while to figure it out.


    Sent from my ancient but trustworthy iPhone 5.
    12-19-2014 07:56 AM
  5. doitlarge's Avatar
    doitlarge
    Originally Posted by phreddyl
    that doesn't sound right. Have you tried rebooting? Believe it or not that fixes a lot of issues
    yessir.
    12-19-2014 09:22 AM
  6. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by doitlarge
    yessir.
    That be Ma'am! LOL She's used to it. Maybe if she would put a pink bow on the dog.


    Sent from my ancient but trustworthy iPhone 5.
    12-19-2014 09:52 AM
  7. phreddyl's Avatar
    phreddyl
    Ambassador
    Originally Posted by Ledsteplin
    That be Ma'am! LOL She's used to it. Maybe if she would put a pink bow on the dog.


    Sent from my ancient but trustworthy iPhone 5.
    I won't mess with Hong Kong Phooey's attire lol
    12-19-2014 10:39 AM
  8. Flow39's Avatar
    Flow39
    Mine does this. Usually I have to rotate the mute switch to have sounds instead of just being on vibrate. Is this normal?
    12-19-2014 11:04 AM
  9. the_tech_eater's Avatar
    the_tech_eater
    Happens to me too. I always thought that because Facebook and Instagram play videos automatically, that they made it so that the sound wouldn't play without the user asking it to...


    Sent from my iPhone 6 using Tapatalk
    12-19-2014 11:08 AM
  10. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    I don't have Instagram, but on Facebook, you do have to tap a video that's on the newsfeed in order to hear the sound. I haven't noticed any issues with sound.


    Sent from my ancient but trustworthy iPhone 5.
    12-19-2014 11:15 AM
  11. iEd's Avatar
    iEd
    There's a setting in Instagram for this.




    Sent from my iPhone using Tapatalk
    doitlarge likes this.
    12-19-2014 11:16 AM
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