Originally Posted by
Quis89 Get a home phone!! I can't believe the entitlement you people possess. You think it's the company's responsibility to keep you connected when YOU lose your phone or it gets stolen. No. If being connected is that important to you then you should have a back up plan. My phone gets stolen...I've got a back up phone waiting. It's that simple.
So then in that case, they should give credit to the customer for the days they were without service. The service of a cellular device is paid for to provide mobility and convenience. Not so much so if it's not able to be used for a week or more. That would be a fair trade off I think.
Of course I've always got a back up phone myself but everyone has their own extenuating circumstances.