1. tmx31415's Avatar
    Hey everyone, I'm new to the iPhone and have one simple question. Why are my purchased ringtones disappearing? I have paid for them and cannot find them anywhere under my purchases. Again, I'm sorry for asking a simple question that has a solution that I haven't found as of yet. Any help would be appreciated. Thanks.
    11-20-2014 05:27 PM
  2. phreddyl's Avatar
    they should be listed under settings- sounds- I personally have never looked for them under purchased- they get stored under tones not under music
    11-20-2014 06:38 PM
  3. tmx31415's Avatar
    I just upgraded to 8.1.1. Everything is missing and I can't figure out what happened.
    11-20-2014 06:42 PM
  4. phreddyl's Avatar
    Do you have a back up anywhere either in the cloud or iTunes?


    Sent from my Gold iPad Air using Tapatalk
    11-20-2014 06:56 PM
  5. Flow39's Avatar
    I just upgraded to 8.1.1. Everything is missing and I can't figure out what happened.
    Try contacting Apple about the issue if doing what phreddyl said doesn't work for you.
    11-21-2014 12:28 AM
  6. Vortec 5.3's Avatar
    My purchased ringtones are gone too. 8.1.1
    11-21-2014 09:48 AM
  7. phreddyl's Avatar
    I just checked. Mine are there


    Sent from my Gold iPad Air using Tapatalk
    11-21-2014 10:36 AM
  8. Vortec 5.3's Avatar
    I tried syncing my iPhone with iTunes and it still won't add
    11-21-2014 08:07 PM
  9. phreddyl's Avatar
    What if you try to buy again?


    Sent from my iPhone 6 finally!
    11-21-2014 08:43 PM
  10. BreakingKayfabe's Avatar
    itunes.com/restore-tones
    12-09-2014 01:47 PM

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