[tmx31415]

Hey everyone, I'm new to the iPhone and have one simple question. Why are my purchased ringtones disappearing? I have paid for them and cannot find them anywhere under my purchases. Again, I'm sorry for asking a simple question that has a solution that I haven't found as of yet. Any help would be appreciated. Thanks.

[phreddyl]

they should be listed under settings- sounds- I personally have never looked for them under purchased- they get stored under tones not under music

[tmx31415]

I just upgraded to 8.1.1. Everything is missing and I can't figure out what happened.

[phreddyl]

Do you have a back up anywhere either in the cloud or iTunes?


Sent from my Gold iPad Air using Tapatalk

[Flow39]

I just upgraded to 8.1.1. Everything is missing and I can't figure out what happened.

Try contacting Apple about the issue if doing what phreddyl said doesn't work for you.

[Vortec 5.3]

My purchased ringtones are gone too. 8.1.1

[phreddyl]

I just checked. Mine are there


Sent from my Gold iPad Air using Tapatalk

[Vortec 5.3]

I tried syncing my iPhone with iTunes and it still won't add

[phreddyl]

What if you try to buy again?


Sent from my iPhone 6 finally!

[BreakingKayfabe]

itunes.com/restore-tones