1. qbnkelt's Avatar
    Barely noticeable but it's there. I see it when the screen goes black. I'm so OCD that now I want to change it.

    I'm so happy I decided to put that glass shield on. It could that been My Precious' screen that would have had a blemish.

    Is anyone else seeing a scratch on the glass screen shield?

    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    TCfromKY and nikkisharif like this.
    11-14-2014 11:17 AM
  2. Spencerdl's Avatar
    My Wife has a scratch on her Zagg Glass as well from a drop. Better on the Zagg Glass than the actual screen...SMILE
    11-14-2014 11:37 AM
  3. qbnkelt's Avatar
    I know. I'm so happy I got it. I'm fastidious about my tech.
    I thought the Zagg shield was supposed to be extreme?

    Attachment 71424



    Sent from my gorgeous sexy white BEAST of a Note 4
    11-14-2014 02:10 PM
  4. John Yester's Avatar
    Ask for a replacement. All you pay is shipping, send old one back...

    It can still scratch if the right material hits it.
    qbnkelt and nikkisharif like this.
    11-14-2014 02:17 PM
  5. eyecrispy's Avatar
    I never got a scratch like that with a Zagg glass screen with my 5S. With my 6, I cheaped out and got a Luvvitt glass screen and i have a few micro scratches that I can only see when the screen is off. It doesn't bother me as long as it's not on my actual screen. I couldn't even begin to tell you how the scratches got there since I am super careful with my devices. Oh well.
    11-14-2014 02:18 PM
  6. iEd's Avatar
    Better a scratch on the protector that the screen.
    qbnkelt likes this.
    11-14-2014 02:20 PM
  7. calebt's Avatar
    I know. I'm so happy I got it. I'm fastidious about my tech.
    I thought the Zagg shield was supposed to be extreme?

    Attachment 71424



    Sent from my gorgeous sexy white BEAST of a Note 4
    That stinks, and it looks like you have the Zagg perfectly spaced on the phone.


    Sent from my wrapped in leather iPhone 6 using Tapatalk
    11-14-2014 02:47 PM
  8. qbnkelt's Avatar
    Oh I can't claim that!!!!!. The Best Buy guys did it.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    11-14-2014 03:02 PM
  9. John Yester's Avatar
    Go back to Best Buy and tell them. though they would argue because you left the store already.
    qbnkelt likes this.
    11-14-2014 03:43 PM
  10. Flow39's Avatar
    Doesn't Zagg have a warranty on these glass protectors?
    qbnkelt likes this.
    11-14-2014 04:07 PM
  11. iEd's Avatar
    I did a warranty replacement last year on a 5S Zagg. Just have to send the old one back to Zagg. You have to register with their site first.
    qbnkelt likes this.
    11-14-2014 04:40 PM
  12. Jennifer Lynch Weidner's Avatar
    I had a Zagg Glass on my 5S for several months and didn't have a scratch on it but this Zagg Glass on my 6 has a ton of scratches after just a couple of months and I am WAY more careful with it than I ever was with the 5S. I know I can just get a new one but its still annoying that this one hasn't held up nearly as good.
    11-14-2014 10:52 PM
  13. sixxdv22's Avatar
    you do have 2 options....
    1-If you are within 15 days of best buy installing it you can take it back to them and they can redo it....i did that with mine...it looked great at first but when i would go to a screen with most white in the background or if i turned my screen off you could see tons of hairs so they replaced it for free
    2-Normally in every mall there is a Zagg kiosk and they might charge you like 10 bucks you can do the warranty through them instead of sending it in!
    11-14-2014 11:31 PM
  14. Lesawags's Avatar
    I also have gotten a deep scratch on my glass Zagg SP, and a chip on side of it as well. I only had it on a day before my Basset hound knocked it into my recliner internals, springs etc. It was aggravating but I sure was glad it was the screen protector and not my actual screen.
    11-14-2014 11:34 PM
  15. TCfromKY's Avatar
    Was it hard to install?
    11-14-2014 11:43 PM
  16. BreakingKayfabe's Avatar
    I guarantee you the actual screen wouldn't have gotten that scratch.
    serglb and Not Quite Right like this.
    11-15-2014 01:14 AM
  17. Not Quite Right's Avatar
    I guarantee you the actual screen wouldn't have gotten that scratch.
    True story - I had a Spigen Glas TR on my iPhone 5 for around 6 months that was full of scratches (even though you can watch YouTube videos of people taking knives & keys to the protector with no apparent damage). After an Apple store replacement of the iPhone I elected not to replace the screen protector. Fast forward a 1 1/2 years later when I sold my iPhone 5, not one scratch to be found on the screen ...
    BreakingKayfabe likes this.
    11-15-2014 09:42 AM
  18. BreakingKayfabe's Avatar
    True story - I had a Spigen Glas TR on my iPhone 5 for around 6 months that was full of scratches (even though you can watch YouTube videos of people taking knives & keys to the protector with no apparent damage). After an Apple store replacement of the iPhone I elected not to replace the screen protector. Fast forward a 1 1/2 years later when I sold my iPhone 5, not one scratch to be found on the screen ...
    All those ugly screen "protectors" are much more prone to scratches than the screen itself. All just a marketing thing to make people believe that if you scratched the screen protector that easily, imagine what it would have done to your screen without it. Those are the ugliest things to put on your phone aside from really ugly cases. You just ruin the crispness of what is a great screen.
    Not Quite Right likes this.
    11-15-2014 01:41 PM
  19. qbnkelt's Avatar
    Doesn't Zagg have a warranty on these glass protectors?
    It does, but you have to register it and I never did.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    11-16-2014 03:56 AM
  20. qbnkelt's Avatar
    I had a Zagg Glass on my 5S for several months and didn't have a scratch on it but this Zagg Glass on my 6 has a ton of scratches after just a couple of months and I am WAY more careful with it than I ever was with the 5S. I know I can just get a new one but its still annoying that this one hasn't held up nearly as good.
    In truth and can barely see the scratch. It's not visible at all when the screen is on.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    11-16-2014 03:58 AM
  21. LVMHgirl's Avatar
    It does, but you have to register it and I never did.


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    You can probably still register for the warranty. You type in the date of purchase so just be sure you have your receipt handy.
    qbnkelt likes this.
    11-16-2014 04:25 AM
  22. qbnkelt's Avatar
    You can probably still register for the warranty. You type in the date of purchase so just be sure you have your receipt handy.
    Oh yah that went in the bin on September 19th!!!!


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    11-16-2014 04:27 AM
  23. LVMHgirl's Avatar
    ^Oh nooo, LOL! 😂

    Well, if you used a credit card, maybe you can use the statement as proof of purchase. You fill out the warranty form and submit it, then you file your claim. Maybe register now, then wait a few days and do the claim. If they ask for proof of purchase, present the credit card statement.
    11-16-2014 04:36 AM
  24. iLive an iLife's Avatar
    Oh yah that went in the bin on September 19th!!!!


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    I worked at Best Buy for 5 years (in Customer Service for most of my time there) and I'm going to put some of that knowledge to use!

    If you take your credit card into the store, Customer Service can look up the transaction and reprint your receipt - no problem at all.

    Going back onto your original question - I had a HUGE scratch on my Zagg Glass for the iPhone 5S. Something must've twisted/spun on the glass because I had a big arching scratch from the left side of the screen all the way to the bottom. I keep my phone in pristine condition, so it annoyed me to no end, but I ended up just dealing with it (since it was the screen protector and not the actual screen).

    PS - I registered one of my Zaggs close to a year after buying it, when I needed to get a replacement, and had no issues at all.
    qbnkelt likes this.
    11-16-2014 09:37 AM
  25. qbnkelt's Avatar
    I worked at Best Buy for 5 years (in Customer Service for most of my time there) and I'm going to put some of that knowledge to use!

    If you take your credit card into the store, Customer Service can look up the transaction and reprint your receipt - no problem at all.

    Going back onto your original question - I had a HUGE scratch on my Zagg Glass for the iPhone 5S. Something must've twisted/spun on the glass because I had a big arching scratch from the left side of the screen all the way to the bottom. I keep my phone in pristine condition, so it annoyed me to no end, but I ended up just dealing with it (since it was the screen protector and not the actual screen).
    That's true they can probably find me in my account. THANK YOU!!!!!


    Sent from my SEXY GORGEOUS AWESOME GOLD 128G iPhone 6
    iLive an iLife likes this.
    11-16-2014 09:39 AM
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