Originally Posted by
mrjoeltan A cracked screen apple should be able to replace, but scratches or dents are not covered by apples protection plan. I had this question myself, and decided to read the terms and conditions of the protection plan and found that dents, scratches and the like are not covered.
Technically, it is true that "cosmetic" stuff is not covered. In my experience, however, the Genius Bar employees have the leeway to make the swap. If they do swap it out, it will burn one of your two "repairs" under the coverage, however.