10-30-2014 09:42 AM
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  1. Highrisedrifter's Avatar
    Highrisedrifter
    Hi all.

    I woke up this morning, checked my phone as normal and went about my business. Not a scant ten minutes later, I needed to send an email and I found my phone was off. Holding down the power and/or the Home buttons did absolutely nothing and I had to connect it to my computer and wait about 30 seconds before it came on with the white logo screen.

    The battery was at 82% so it wasn't that. Anyone else had this?

    I've never had this on an iPhone ever before.
    10-25-2014 04:53 PM
  2. warcraftWidow's Avatar
    warcraftWidow
    Nope. That's odd.
    10-25-2014 04:58 PM
  3. Fit24's Avatar
    Fit24
    No that's never happened to any of my iPhones.
    10-25-2014 05:57 PM
  4. taz323's Avatar
    taz323
    Moderator
    That is odd, haven't heard of that, hows it been since.
    10-25-2014 06:03 PM
  5. Speedygi's Avatar
    Speedygi
    Moderator
    Monitor it for a few days, if you find the same problem occurs within the time frame get it checked by Apple.
    10-25-2014 06:53 PM
  6. Highrisedrifter's Avatar
    Highrisedrifter
    Originally Posted by Speedygi
    Monitor it for a few days, if you find the same problem occurs within the time frame get it checked by Apple.
    Originally Posted by taz323
    That is odd, haven't heard of that, hows it been since.
    It's been completely fine since then. I have to admit to being a bit paranoid now so I keep checking my device but so far it's been fine. I hope it was just an anomaly.
    10-28-2014 10:35 AM
  7. the1m.polo's Avatar
    the1m.polo
    Happened to me yesterday and after like an hour of holding the power button and home button it finally reset... Later that night I tried to back up my phone because of this scare and all my music erased or is in limbo with the red square next to each song ... Now I love this phone and this is the first issue I've had , but this is major ... 1 thing not to play with is my music!!! I had to skip my workout this morning until I get this resolved
    10-30-2014 08:56 AM
  8. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Since no one here seems to have a clue, I would call Apple Support and see if they have any answers. The call should be free.


    Sent from my ancient but trustworthy iPhone 5.
    10-30-2014 09:42 AM
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