[forbiddens]

Does anyone know if it is possible to go into an Apple retail store and exchange my iPhone 6 for another colour or capacity if I purchased it from the online retail store?

[BreakingKayfabe]

Yes, you can.

[forbiddens]

Yes, you can.

Do I have to be in a specific timeframe or something? Are there any kind of requirements for an exchange? And if I get it exchanged, I would get a new one right, not a refurbished one?

[EmceeGeek]

Yes but do it within your 14 day time frame

[forbiddens]

Yes but do it within your 14 day time frame

It has to be within 14 days? Because I'm interstate and my 14 days end today, but I go back home tomorrow, which is 15 days... Could I still go and would I need an appointment to change my colour?

[EmceeGeek]

It has to be within 14 days? Because I'm interstate and my 14 days end today, but I go back home tomorrow, which is 15 days... Could I still go and would I need an appointment to change my colour?

14 days to do returns and no I doubt that they'll let you tomorrow.

[forbiddens]

14 days to do returns and no I doubt that they'll let you tomorrow.

Darn it...Actually, I might call and ask them.

[itsgusmetropolo]

The Apple guy told me they might give me an extra day but idk.

[forbiddens]

The Apple guy told me they might give me an extra day but idk.

They are giving me that, but the fact I bought it online is so frustrating, they have to send it to the retail store then wait for a phone to come from there... UGH

[kentl901]

If you bought online then it's 14 days from day you receive the phone.

[Frost Forged]

First thing: You have to have purchased the phone FROM Apple. I say this because when I was at the Apple Store this week someone had purchased their phone from Verizon and wanted to exchange it at the Apple Store.

Second: You have 14 days to do an exchange. HOWEVER, you may have some luck if you go in there on day 15. I know at one point I returned an iPad on day 15 and they let me do it.

Good luck!!

[abbie65]

First thing: You have to have purchased the phone FROM Apple. I say this because when I was at the Apple Store this week someone had purchased their phone from Verizon and wanted to exchange it at the Apple Store.

Second: You have 14 days to do an exchange. HOWEVER, you may have some luck if you go in there on day 15. I know at one point I returned an iPad on day 15 and they let me do it.

Good luck!!

[abbie65]

Sorry to bring up an old thread.. But when you return a product do they inspect the product?

[HankAZ]

Sorry to bring up an old thread.. But when you return a product do they inspect the product?

Um, yes. What is wrong with the phone that you want to exchange?