c000
Member
Well I feel foolish now. I think the amount showing for data usage was still last months total even though it's the third day into my billing cycle. I had even called att and talked to the customer service rep and she recommended I increase my data plan. I went up to the 30gb plan to cover my @ss.
Well, tonight I log back and and now my balance due appears (it said zero earlier) and everyone is rolled back to zero on data. So I called back to att to find out if the data had been reset because of the new billing period or as a result of the plan change. Basically I wanted to know did my daughter use 5 gb in the first few days of the billing cycle. The guy said there had been very little data use the last few days so it seems to me it just took a few days for the data to reset which makes no sense at all. Very weird.
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there is a promo going on where you get get double the data for the same price. so 10 would be 20.