1. matt3166's Avatar
    So I keep getting this "this accessory may not be supported" message on my phone. Is the phone or cable bad? Or there a fix for it?

    Thanks in advance
    09-28-2014 12:40 PM
  2. IamJAd's Avatar
    Is it an OEM charger and cable?
    09-28-2014 12:42 PM
  3. HankAZ's Avatar
    So I keep getting this "this accessory may not be supported" message on my phone. Is the phone or cable bad? Or there a fix for it?

    Thanks in advance
    iOS has detected that one of the components is not certified MFi (Made For iOS). Continue using it at your own risk. Or replace it with a MFi certified component.
    09-28-2014 12:55 PM
  4. matt3166's Avatar
    Is it an OEM charger and cable?
    It's the OEM cable but plugged into a surge protector with USB plug ins.
    09-28-2014 12:59 PM
  5. IamJAd's Avatar
    Usually just non-OEM cables cause that for me.

    Try plugging it into your computer USB and see if you get that. If so, try a different cable. If it's a new OEM cable, ask for a swap from Apple. It may be defective.
    09-28-2014 01:00 PM
  6. HankAZ's Avatar
    It's the OEM cable but plugged into a surge protector with USB plug ins.
    I’d guess that the USB supplied power connection is NOT MFi certified, and is the source of your issue. Try plugging the Apple charger block into the surge protector and connect the lightning cable to the OEM charger block.
    09-28-2014 01:03 PM
  7. Morganas's Avatar
    I've actually encountered this problem occasionally since I updated to ios8. Nothing else had changed same cord, same outlet. Hell I even had it pop up on me when it wasn't plugged in....now that was the damndest thing
    09-28-2014 04:14 PM
  8. mnicole03's Avatar
    I got this when I used a charger case for my iPhone 5. It would charge up as much as it could then when the case died it gave me that accessory not supported message
    09-28-2014 10:04 PM
  9. Smokey Behr's Avatar
    Here is another solution I discovered.

    If your using your computer case usb connection which is 2.0 try one that is 3.0 on one of you main board usb sockets. I had the same thing keep popping up once my iPhone 6+ was fully charged at 100% on the USB2.0 socket. When a attached the OEM cabling to a USB3.0 socket. all of those messages ceased.
    10-05-2014 05:46 PM
  10. Ledsteplin's Avatar
    I have been using a monoprice certified 10' cable for months. My wife uses it as well with her iP 5c. So after updating iOS 8, I get the pop up about "accessory may not be supported". It's MFi certified! It works fine. I only got the pop up once. Been using the cord for 6 months. Had to be an iOS 8 bug.


    Sent from my ancient but trustworthy iPhone 5
    10-05-2014 06:29 PM
  11. losino's Avatar
    My car charger just started acting up. Not even after an update or anything.
    11-01-2014 04:27 PM
  12. Damon Brenner's Avatar
    I'm getting this message with the charger that came new in the box with my iPhone 6, so it must be a bug.
    11-06-2014 12:34 AM
  13. metacuate's Avatar
    It's the OEM cable but plugged into a surge protector with USB plug ins.
    I have that issue with my surge protector too
    11-06-2014 12:52 AM
  14. Mike Nunez's Avatar
    Same here. I have about a week with iPhone 6 and I get this message.
    12-15-2014 02:20 AM
  15. Humza Safder's Avatar
    I have run into this same problem. I tried what someone posted earlier; pressing and holding the dismiss and unplug the cord and plug it back in, but the error message dissapears the instant I unplug the cord. The only way I have found to get my phone to charge is by turning it off and then plugging it in. That way my phone can't tell that it is not a genuine apple charger and prevent it from charging. My cord worked fine for like a couple days, then all of a sudden it won't charge any of our IPhones. I hate that Apple has done this. They make the crappiest cords and then charge $30 for a new one. And then prevent us from getting a cheaper and more long lasting cord. Not right at all.
    01-22-2015 08:51 AM
  16. Rusty Smith4's Avatar
    So I ran into the issue and here is what caused the problem for me. I originally plugged my phone in via a USB port on the front of my computer to later learn that the more modern up to date USB ports were on the back of the computer. So try plugging it into a rear USB port instead of one in the front assuming you did this.
    08-17-2015 04:40 PM
  17. kkei7594's Avatar
    Usually from the cable , car chargers , and third party stuff
    08-18-2015 12:22 AM
  18. suebee2's Avatar
    I am getting the same message and it's not even plugged in or has an attachment attached to it. It just shows up on my phone that's sitting here on my desk.
    10-02-2015 03:15 PM
  19. Midmac1965's Avatar
    Same here so I'm thinking its a bug with the newest update!
    10-14-2015 09:04 PM

Similar Threads

  1. Ain't this scary?
    By Hiri89 in forum iPhone 6 Plus
    Replies: 28
    Last Post: 10-11-2014, 02:53 AM
  2. Replies: 47
    Last Post: 09-29-2014, 10:54 PM
  3. How many emails can be stored offline within mailbox?
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 09-28-2014, 04:40 AM
  4. Never thought I'd say this
    By ClickClack in forum iPhone 6 Plus
    Replies: 37
    Last Post: 09-28-2014, 12:15 AM
  5. Replies: 1
    Last Post: 09-27-2014, 07:35 PM
LINK TO POST COPIED TO CLIPBOARD